Reviewing Inspection Details

You keep track of the details for an inspection, including the inspection location, schedule, results, and contact information, on the inspection pages in the permit application details.

Agency staff, applicants, and others with application access can view and manage inspection details for inspections associated with a permit through the Inspections page.

The inspection details are organized into four tabs:

• Details

• Attachments

• Comments

• Time Recording

When inspectors perform an inspection using the Inspector Application on a phone, they access the inspection details from the Inspection Tasks page. For more information, see Working with Inspection Details.

Here's how to navigate to an inspection's details through the permit:

1. In the left navigation panel of the permit application, expand the Progress section.

2. Click Inspections in the left navigation panel to open the list of inspections in the right panel.

3. Click the inspection row, or the three-dot Actions menu in an inspection row and select View Details.

This is what the details page looks like for a scheduled inspection:

First of two screenshots that display the inspection details page in the Redwood Experience

Second of two screenshots that display the inspection details page in the Redwood Experience

This information appears at the top of the page:

• Inspection number and type

• Timestamps for the users who created and last updated the inspection

• The View Summary Report button

  Click to generate a report of the inspection summary. Available to agency staff and registered public users for completed and canceled inspections, and to agency staff only for scheduled inspections.

Inspection Details - Details Tab

Here's the information on the Details tab of open inspections:

Page Elements	Description
Required	Turn on this switch to indicate that this inspection type is required to complete the application. Only agency staff can change whether an inspection is required. The Required switch defaults to the inspection type settings on the Inspection Group Details page, but you can override it. If the inspection is not part of the inspection group, the setting defaults to not required.
Application ID, Application Type, and Description	Displays the permit number, permit type, and permit description that this inspection is for. Click the number link to open the permit application details. See Viewing the Permit Overview.
Conditions	If applicable, displays the number of application conditions as a link and the condition with the highest severity, such as Lock, Hold, or Notice. Click the link to view the condition summary.
Schedule section	Review information about the inspection schedule. Fields depend on how the agency has set up inspections. Preferred Date or Preferred Date and Preferred Time - Appears for inspections set up with the Request scheduling method. Ready-by Date or Ready-by Date and Ready-by Time - Appears for inspections setup up with the Ready scheduling method. Schedule Date or Schedule Date and Schedule Time - Appears to agency staff only for inspections set up with the Schedule scheduling method and after inspections with any scheduling method have been scheduled. The inspection date or inspection date and time is the actual time the inspection is scheduled for. Public users will only see the inspector arrival information. Inspector - Once the inspector has been assigned, the inspector name appears and is displayed only to agency staff. Inspector Arrival - Agency staff see both the actual date or date and time that the inspector is scheduled for the inspection as well as the inspector arrival date, date and time, or timeframe. The applicant or contacts with application access see only a date or timeframe, depending on the agency-level settings for permit and business license inspections. The cancellation reason for inspections with a Canceled status. For more information, see the inspection options in Setting Up Agency-Level Options for Permits and Setting Up Agency-Level Options for Business Licenses. For more information about inspection schedules, see Requesting and Scheduling Inspections.
Request section	Review the address, inspection location, location contact, preferred contact method, and contact information. Any comments added by the requester during scheduling also appear in this section. You can update the location contact by clicking the Select from List button.

After an inspection is completed, you can see these sections:

Page Element	Description
Result section	Review the inspection results, rating, score, and number of major violations after the inspector has resulted the inspection. For more information about results, see Viewing Inspection Results.
Signature section	View the signatures added when the inspection is complete in the Inspector Application. Signatures are required depending on the inspection setup.

Inspection Details - Attachments Tab

Here's what you can do on the Attachments tab in the inspection details:

• Add - In the Attachments area, drag the file that you want to attach from your local directory into the Drag and Drop field. Or click anywhere in this field, locate and upload the file.

• Search - Enter text in the Search field to find matching attachments.

• View details - Click the attachment row in the grid or click the 3-dot actions button and select the View Details option.

• Preview - Click the attachment filename link or click the 3-dot actions button and select the Preview option.

• Download - Click the 3-dot actions button for the attachment and select the Download option to download a file and save locally.

Note:

Public users can't add or delete these attachments.

For more information about inspection documents displayed in the Redwood Experience, see Viewing Inspection Documents.

Inspection Details - Comments Tab

Here's what you can do on the Comments tab in the inspection details:

• Add - Click the Add Comment button to open the Add comment drawer. On the drawer, you can make the comment private for agency staff viewing only, add a new comment, or select a favorite or standard comment.

• View details - Click the comment row in the grid to open the Comment details drawer. On the drawer, depending on your permissions for the comment, you can modify or delete the comment.

Note:

Public users can't add or delete comments.

Inspection Details - Time Recording Tab

Here's what you can do on the Time Recording tab in the inspection details:

• Add - Click the Add Time button to open the New time drawer. On the drawer, you can enter information about the new time entry. For more information, see Reporting Inspection Time.

• View details - Click the time entry row in the grid to open the Time details drawer. On the drawer, depending on your permissions for the time entry, you can modify or delete the time entry. For more information, see Viewing Recorded Time for an Application.

Note:

The Time Recording tab isn't displayed for public users.