Completing a Single Application for Multiple License Types

This topic describes how to fill out a single application that includes multiple license types selected on the apply page.

If your agency has enabled the option to enable applicants to select multiple business license types, you can use a single intake form to fill out and submit multiple license applications at once. The What would you like to apply for? page in the Redwood Experience interface, also known as the Apply page, appears with a list of available application types.

Note:

You can apply for multiple business license types at once in the Business Licenses offering only.

Selecting Multiple License Types

On the Apply page, applicants can select multiple license types to include in the single intake form.

The number of license types selected is reflected in the Apply button.

Note:

The order in which you select the license types determines the order in which they appear in the single intake form.

Applying for Multiple License Types

Using a single intake form, you can fill out information common to all the selected applications and submit all of the applications together, streamlining the application process. Let's take a look at the top navigation tabs in an application for multiple license types:

• General Information - Enter the applicant and business information that applies to all of the selected license types.

• Separate tabs for each license type.

  For example, Restaurant Business License and Hotel-Motel Business License.

• Application Summary

Here's an example of a single application for multiple license types in the Redwood Experience interface:

Entering common information in the General Information tab of the intake form means you don't have to enter it for each license type. The General Information tab in this example includes Applicant and Business fields.

Note:

When the list of contacts is in the general information, contractor contacts that are added in the contractor section appear in the list of all contacts only after application submittal. This applies only to the origination application.

You can click the Save and Continue button to progress from the general information to the forms for the license types or click the top navigation tabs to switch between forms.

Navigating Within a Single Intake Form

After entering the general information, you enter information for each license type application just like you would when applying for a single license type at a time. For more information, see Completing a License Application.

You can click the Save and Continue button to progress to the next form for the license types or click the top navigation tabs to switch between forms..

Using the Application Summary

Click the Application Summary tab in the top navigation tabs to open the Application Summary page, where you can monitor the progress of the application, make edits, or remove a license type if it's no longer necessary.

The status displayed can include:

• Not Started
• In Progress

When available, you can click the Edit pencil icon to make updates and the Remove trash can icon to remove the form for a license type. Click the Submit button to submit the application for multiple license types. If outstanding issues need to be resolved, the View issues link appears on the Application Summary page. Click the link to open a drawer where you can view a list of issues.

Note:

The General Information can be updated but can't be removed. If you remove an application, the specific application will be set to void if it was saved.

Managing Submitted Applications

After submission, you manage each of the selected license applications separately. In the license activity details, you can manage the application or transaction. For more information, see Navigating to Business License Activity Details.