Overview of Maintenance Supervision

The Maintenance Supervision workbench provides you an enhanced user experience for managing maintenance work orders. Like the Manage Maintenance Work Orders page, you can search, view, edit, and create new work orders. In addition to that, you can evaluate the work schedule, prioritize it based on resource and material availability, view scheduling, and resolve bottlenecks in resource allocation, and efficiently manage resource assignments.

Your administrator enables Maintenance Supervision, after which, you can open it as a task from the task menu of the Maintenance Management landing page.

Tabs of the Maintenance Supervision Workbench

Tabs How You Use Them
Work Order Search, view, edit, and create maintenance work orders.

You can view and manage user assignments. If the organization is enabled for advanced scheduling, you can filter the results by assignment status.

Scheduling

Manage work orders and resources using a Gantt chart.

There are two views, schedule by work order and a list of resources and existing assignments.

You can view and manage user assignments. If the organization is enabled for advanced scheduling, you can manage a person’s unavailable time and find work for assignment.

Assignments Create and manage resource assignments to work order operations.
Note: This page isn't available for organizations that are enabled for advanced scheduling and assignment.
Service History Search and review the repair history of similar items and assets.