Key Capabilities of Maintenance Supervision

Here's a comparison of capabilities and functionalities in the workbench and the Manage Maintenance Work Orders page. This gives you a fair idea of what you can do on the workbench and the existing Manage Maintenance Work Orders page.

Comparison of Work Order Functionalities of Maintenance Supervision and Manage Maintenance Work Orders Page

Functionality Maintenance Supervision Manage Maintenance Work Orders
Manage work orders for all maintenance organizations Available in this page.

You can easily use the drop-down action to change organizations without having to navigate back to the landing page.

Not available in this page.

You can only manage orders for the context organization. Navigate back to the landing page to change the organization and return to this page.

Repair a single asset in a work order Available in this page. Available in this page.
Repair multiple assets in a single item-based work order Available in this page.

Enable the My Maintenance Work page to execute multiple asset work orders.

Available in this page.

Enable the My Maintenance Work page to execute multiple asset work orders.

Create and release an asset route work order Available in this page. Enable the My Maintenance Work page to execute asset route work orders. Not available in this page.
Transform a single asset in a work order Available in this page.

Enable the My Maintenance Work page to execute transform asset work orders.

Available in this page.

Enable the My Maintenance Work page to execute transform asset work orders.

Transform an asset in a single item-based work order Available in this page.

Enable the My Maintenance Work page to execute transform asset work orders.

Available in this page.

Enable the My Maintenance Work page to execute transform asset work orders.

Issue and return repaired or scrap assets to inventory Available in this page.

Enable the My Maintenance Work page to execute return to supply work orders.

Available in this page.

Enable the My Maintenance Work page to execute return to supply work orders.

Manage project-based work orders in project-enabled organizations Available in this page. Available in this page.
Copy existing work order Available in this page. Available in this page.
Work order costing Available in this page. From this page, you can open the Work Order Cost page.
Outside Processing (OSP) operations Available in this page. Available in this page.
Material item reservations Available in this page. Available in this page.
Manage work order exceptions Not available in this page.

You can use the Redwood Exceptions page.

Available in this page.
Manage work order approvals using Oracle Electronic Records and Electronic Signatures (ERES) Available in this page for organizations enabled for ERES. Available in this page.
Manage work orders using groups Available in this page if you have the appropriate privilege. Not available in the page.
Schedule and assign resources using advanced scheduling Available in this page for organizations enabled for advanced scheduling. Not available in the page.

Comparison of Capabilities of Maintenance Supervision and The Manage Maintenance Work Orders Page

Functionality Maintenance Supervision Manage Maintenance
Smart search enabled page Available in this page.

When you land on this page, you see query results by default. Search for your work orders using Oracle's smart search and filters. You can quickly and easily perform full-text searches for assets across attributes using this enhanced search function. You can view the search results in a sortable table based on matching records.

Not available in this page.

You can use the limited keyword search or query using the list of search options.

Use AI Maintenance Advisor for repair suggestions Available in this page.

You can enable the Maintenance Advisor using the guided journey.

Not available in this page.
Use Business Rules to configure pages Available in this page. Not available in this page.
Scorecard Metrics Available in this page.

Key metrics such as open, unreleased, and past due work orders.

Not available in this page.
Additional Metrics or Data Visualizations

Available in this page.

With the necessary privilege, you can add additional KPI metrics or data visualizations using OTBI.

Not available in this page.
Keyword search Use smart search to allow searching across multiple attributes, including attributes such as Work Order Number, Description, Asset Number, Asset Description, Serial Number, and Item Number. Limited keyword search using attributes such as Work Order Number, Asset Number.
Search filters Filter chips provide an easy method to further refine your results.

Each filter displays the list of applicable rows, including the aggregated number of rows in the current results.

Filters can be easily combined and removed from the search, refreshing the rows.

List of value (LOV) based filters provide general filtering but can result in conflicting or no result.

Direct entry filters require a user to know the data to filter using these attributes.

Search by Preventative Maintenance Program

Available in this page.

You can search by Program Name or Code.

Available in this page.
Saved searches Available in this page. Available in this page.
Sort by Let’s you organize your work order list results by priority or planned start date. Sort features are available for the work order attributes by clicking on a column.
Work Order Actions
These are available on the page for all organizations:
  • Edit Status
  • Edit Priority
  • Release and Pick Materials
  • Reserve Materials Automatically
  • Reserve Materials Manually
  • Print Material List
  • Print Work Order Details
These are available on the page for organizations enabled for advanced scheduling:
  • Firm Schedule
  • Undo Firm Schedule
  • Firm Assignments
  • Undo Firm Assignments
These are available for a selected row:
  • Copy Work order
  • View Long Description
These are available on the page:
  • Copy Work Order
  • Release
  • Release and Pick materials
  • Status Update
  • Print Work Order Details
  • Print Material Lists
  • Close Work Order
Perform Mass Actions Not currently available on the page.

Available on this page:

  • Reserve materials automatically
  • Status updates
  • Priority update
  • Printing work order details
  • Printing material lists
Work Order indicators Not currently available on the page. Available on this page:
  • Reserve Materials Manually
  • Progress
  • Costing
  • Warranty
Work Order Costing

A navigation to the Work Order Cost page is available from the Edit Work Order page.

Additionally, you can use the Redwood Work Order Costs page.

A navigation to the Work Order Cost page is available from this page.
Context Driven Results Rows Available in this page.

The metrics in the scorecard provide the context filter chip options, allowing you to view work orders that are:

  • Open: The number of work orders in status unreleased, released or on-hold that need to be completed as of the current date. The orders have a planned start date before or during the current date.
  • Unreleased: The number of unreleased work orders that need to be completed as of the current date. The orders have a planned start date before or during the current date.
  • Past Due: The number of work orders in status unreleased, released or on-hold that a planned completion date before the current date.
  • Completed: The number of work orders completed today, available for review and closure.
Not available in this page.

Use the filter options of status and date range to derive similar results.

View assignment status of person resources for each order Available in this page.

For organizations not enabled for advanced scheduling, you can view status values of assigned or unassigned, but can’t filter the results.

For organizations enabled for advanced scheduling, you see a status of assigned, partially assigned, or unassigned and filter the results rows.

Not available in this page.
Create new Work Order header only Available in this page. Available in this page.
Create new Work Order using a Work Definition Available in this page. Available in this page.
Create new Work Order using a Condition Event Code Available in this page.

You must setup condition event codes and map them to maintenance programs for each asset.

Not available in this page.
Create new Work Order referencing a Work Order Group Available in this page if you have the appropriate privilege. Not available in this page.
Create new Work Order using one or more Standard Operations Available in this page. Not available in this page.
Create new Work Order using one or manually defined Standard Operations Available in this page. Not available in this page.
View and Edit work order details You can view and edit key details of the work order, including:
  • Work Order header details, including attachments, project details, group, and document references.
  • Asset details, including meters
  • Operations
  • Materials
  • Purchased items
  • Resources
  • Failures
  • Notes
You can navigate into the work order to view additional details about the work order, operations, items, and materials.
Create turnover notes with attachments You can create turnover notes to record key details about the repair or maintenance of the asset.

Optionally, you can add attachments to the notes.

Not available in this page.
View Supplier Warranty Contracts Available in this page. Available in this page.
Manage Work Order Exceptions Use the Redwood Exceptions page. Available in this page.
View Document References Available in this page. Available in this page.
Review purchase item details Available in this page. Available in this page.
Review work orders costs

A navigation to the Work Order Cost page is available from the Edit Work Order page.

Additionally, you can use the Redwood Work Order Costs page.

Available in this page.
Review transaction history Available in the Redwood Transactions page. Available in this page.
Capture Failures

Available in this page for a single asset work order only.

Additionally, technicians can capture failures only in the Report Work page.

Available in this page.
Assign or unassign resource instances (persons)

Assignment for organizations not enabled for advanced scheduling is available on the Schedule and Assignment tabs in the Maintenance Supervision.

Assignment for organizations enabled for advanced scheduling is available in the Work Orders Details page, Resource tab. Also available on the Schedule tab in the Maintenance Supervision, both the work order and resource views.

Assignment is optional but is useful to manage a queue of assigned work.

Available in this page, but it's very time consuming to navigate to each operation resource and select a resource instance.
Assign or unassign resource instances (equipment)

For organizations not enabled for advanced scheduling, you can’t manage assignments in the Resources tab. You can use the Scheduling or Assignments in-app navigation tabs.

For organizations enabled for advanced scheduling, you can manage assignments in the Resources tab.

Available in this page, but it's very time consuming to navigate to each operation resource and select a resource instance.

Comparison of Functionalities of The Maintenance Supervision Schedule Tab and Manage Maintenance Work Orders Page

Functionality Maintenance Supervision Manage Maintenance
View the work order schedule using a Gantt chart Available in this page.

View work orders on an interactive Gantt chart. You can optionally reschedule a work order by updating its start date.

Not available in this page.
View resource assignments using a Gantt chart using the Schedule view Available in this page.

For organizations not enabled for advanced scheduling, you can viewthe work breakdown structure of each order, including operation resource assignments on an interactive Gantt chart. You can optionally view or edit the assigned resource instances or users to an operation resource.

For organizations enabled for advanced scheduling, you can view not only the work breakdown structure of each order, but also operation resource assignments with time blocks for each person, on an interactive Gantt chart.

Not available in this page.
Assign or unassign resource instances (persons) to an operation resource using the Schedule view Available in this page

For organizations not enabled for advanced scheduling, the quick assignment and unassign capability are just a few action clicks.

For organizations enabled for advanced scheduling, you can assign a new person who's available during the operation resource duration. Additionally, you can also unassign a person if they have not clocked in, transacted time, or completed the operation.

Available in this page, but it's very time consuming to navigate to each operation resource and select a resource instance.
View resource assignments using a Gantt chart using the Resource view

Available in this page.

For organizations enabled for advanced scheduling, you can view a complete calendar for each person. This includes their shift on and off time by day, unavailable exception time blocks during a shift, as well as any work order assignments, all on an interactive Gantt chart.

You can manage existing assignments by unassigning a person if they have not clocked in, transacted time, or completed the operation.

You can also search for and assign available work for a person during the open time on their shift.

Not available in this page.
Assign or unassign resource instances (persons) to an operation resource using the Resource view

Available in this page.

For organizations not enabled for advanced scheduling, the quick assignment, unassign and reassign capabilities are just a few action clicks.

For organizations enabled for advanced scheduling, you can assign a person who's available during the operation resource duration. Additionally, you can also unassign a person if they have not clocked in, transacted time, or completed the operation.
Not available in this page.

Comparison of Functionalities of The Maintenance Supervision Assignments tab and Manage Maintenance Work Orders Page

Functionality Maintenance Supervision Manage Maintenance
Search for work order resources and view assignment status Available in this page.

You can search by work order or resource for example in a work center.

Note: This tab isn't available for organizations enabled for advanced scheduling
Not available in this page.
Assign or unassign resource instances (persons) to an operation resource Available in this page.

The quick assignment and unassign capability are just a few action clicks.

Available in this page, but it's very time consuming to navigate to each operation resource and select a resource instance.
View conflicting assignment details prior to assignment Available in this page.

You can view if a user is already assigned, when their next or last assignment ends.

Not available in this page.
Pre-qualify resources prior to assignment Available in this page.

The list of users that match the operation resource indicate if they will pass a required HCM qualification requirement.

HCM qualification is optionally defined for an operation resource by the Job Profile attribute based on a standard operation, work definition, or manual definition in a work order.

Not available in this page until you select and assign a resource, resulting in an error.