Oracle Content and Experience Cloud for JD Edwards EnterpriseOne Overview
JD Edwards EnterpriseOne provides enterprise-level content and social collaboration through integration with Oracle Content and Experience Cloud. This integration enables real-time enterprise conversations and real-time access to content, connecting people and information in the cloud.
The JD Edwards EnterpriseOne integration with Oracle Content and Experience Cloud offers you the following capabilities:
Interact with internal teams and work with external vendors or partners to accelerate decision making across the enterprise.
Connect and work efficiently across the organization regardless of role or location.
Share large files such as presentations, documents, and images with employees internally and outside the organization.
Drive social conversations in the context of discussions, files, folders, teams, or projects.
Manage real-time conversations between teams to provide resolutions to customer service requests quickly.
Access business documents through the EnterpriseOne application, attach files to transactions and store them in the cloud.
Integrate any record or document into the conversation, from sales opportunities to support cases and contacts. (Release 9.2.2)
To use Oracle Content and Experience Cloud, a system administrator must configure EnterpriseOne with Oracle Content and Experience Cloud and set up an Oracle Content and Experience Cloud user account for you. See the chapter "Configuring EnterpriseOne with Oracle Content and Experience Cloud" in the JD Edwards EnterpriseOne Tools Runtime Administration Guide for details.
Content and Social Collaboration in JD Edwards EnterpriseOne facilitates the following:
User Conversations: Start or participate in social conversations about a topic of interest within EnterpriseOne using the Conversations icon from the Social menu as shown in following graphic:
For example, employees can communicate about processes, tasks, and awareness issues.
User Documents (Release 9.2.2): Store your business documents in the cloud and organize documents from within EnterpriseOne. Share and collaborate on files with others outside your organization. Add documents to the cloud using the Documents icon from the Social menu as shown in the following graphic:
Contextual Conversations: Start or participate in conversations about specific business records within EnterpriseOne. Create conversations within the context of a transaction using the Conversation icon in the header bar of the Attachment Manager as shown in following graphic:
For example, an Inventory Manager who has identified a lot that is on HOLD can create a real-time conversation to alert the Sales team to avoid any further order/quote processing jobs.
Contextual Documents: Add documents to the cloud and organize documents while still keeping them in the context of your business record by using the Document icon in the header bar of the Attachment Manager as shown in following graphic:
