Setting Up Calculate Overdue Case Fee Actions

This topic describes how to configure the Calculate Overdue Fee action to apply fees for past due payments.

For Code Enforcement, you can have the Business Rules Framework trigger the calculation and application of case fees using the Calculate Overdue Case Fee action. When the rule triggers this action, the Business Rules Framework sends a request to the decision model defined in Oracle Integration Cloud. The Calculate Overdue Case Fee action is available only for scheduled rules.

The prerequisites for this action are:

  • Decision model in Oracle Integration Cloud with late fees defined.

    For more information on setting up decision models, see Creating Decision Models for Fees.

  • Fee Schedule with a fee item added having the Mapping Source value set to Code Enforcement Overdue Fees with the appropriate fee mappings set.

    For more information on configuring Fee Schedules, see Setting Up Fee Schedules.

  • Associate the Fee Schedule with the issue subtype definition for appropriate case(s).

    For more information on setting up issue subtypes, see Setting Up Issue Subtypes.

To set up a Calculate Overdue Case Fee action:

  1. From the Business Rules Framework landing page, select Scheduled Rules.

  2. On the Scheduled Rules page, click Add.

  3. Select Code Enforcement Overdue Case Fees from the Business Object drop-down list.

  4. Add a Rule Name and Rule Description.

  5. Turn on the Enabled switch so the rule is available to be run.

  6. Expand the Criteria section and add the criteria you want to evaluate and compare for your rule.

  7. Expand the Action section and select Calculate Overdue Case Fee from the Action Name drop-down list.

    This example illustrates a scheduled rule that will run the Calculate Overdue Case Fee action. Details are in the surrounding text.

    Calculate Overdue Case Fee business rule action