Viewing Transactions Associated with a Parcel

View summary information of all transactions associated with a parcel.

Agency staff can view a summary of transactions for Permits, Planning Applications, Business Licenses, Cases and Incidents, that are associated with a parcel.

You can navigate to the Transactions page, from the Parcel tile on the agency springboard. On the Parcel page, click the parcel row to view its transactions.

Note: A condition icon is displayed on the parcel row if a parcel has a condition applied to it. If multiple conditions are applied, then the icon displays the most severe condition. Click the icon to see a list of all applicable conditions, including the condition name, severity, description, and when the condition was applied. Click a condition row to open the Parcel Conditions page in a new window.

On the Parcel page for the selected parcel, select the Transactions tab in the left panel. On the Transactions page, click the transaction tab you wish to view for the parcel.

Page Element

Description

Additional Information

Permits and Planning Applications

View application data and statuses for permits and planning applications using the transactions page. You can also perform actions, such as paying fees and accessing detailed application information from here.

Managing Transactions

Business Licenses

View summary information about specific activities related to a business licenses such as consultations and license origination.

Managing Business License Transactions

Cases

Agency staff can view a summary of cases that are associated with a parcel on the Transactions page, Cases tab.

Viewing Cases Associated with a Parcel

Incidents

Agency staff can view a summary of incidents that are associated with a parcel on the Transactions page, Incidents tab.

Viewing Incidents Associated with a Parcel

Viewing Cases Associated with a Parcel

Agency staff can view a summary of cases that are associated with a parcel on the Transactions page, Cases tab.

  1. Select the Parcel tile on the Agency Springboard.

  2. On the Parcel page, click the parcel row to view its transactions.

  3. On the Parcel page for the chosen parcel, select the Transactions tab in the left panel.

  4. On the Transactions page, click the Cases tab.

  5. Here are some of the information on the case transactions page for a parcel.

    Page Element

    Description

    Case

    This column displays:

    • The case ID that is assigned based on the agency’s autonumbering rules.

    • The issue type and subtype, separated by a hyphen.

    Creation Date

    Displays the date on which the case was created.

    Location

    Displays the location of the issue.

    Issue Description

    Displays the description of the case

    Case Status

    Displays the status of the case, for example, Compliance, Violation, Citation, and so on.

    Comply By

    Displays the last date to ensure compliance.

Viewing Incidents Associated with a Parcel

Agency staff can view a summary of incidents that are associated with a parcel on the Transactions page, Incidents tab.

  1. Select the Parcel tile on the Agency Springboard.

  2. On the Parcel page, click the parcel row to view its transactions.

  3. On the Parcel page for the chosen parcel, select the Transactions tab in the left panel.

  4. On the Transactions page, click the Incidents tab.

  5. Here are some of the information on the incident transactions page for a parcel.

    Page Element

    Description

    Issue ID

    This column displays:

    • The incident ID that is assigned based on the agency’s autonumbering rules.

    • The incident type and subtype, separated by a hyphen.

    • The incident status. Unclaimed incidents have a status of Reported.

    • The date on which the incident was reported.

    Location

    Displays the incident address and the incident’s district type and district.

    If district information is missing, a warning icon appears in its place.

    Description

    Displays the incident description.

    Assigned

    Displays the name of the technician or code officer to whom the incident is assigned.