Working with Citations

A code enforcement inspector issues a citation as a result of inspection related to a code violation. Citations can also be issued by agency staff such as a code technician using the Citations page in case details. A fee amount associated with each citation record is created, the details of which are listed in the Fees and Payments page.

Viewing Citations

You view a list of all citations issued for a case on the Citations page.

1. Select the Code Technician Worklist tile on the Agency Springboard and select the Cases tab.

   Alternatively, you can select the Cases tile on the Agency Springboard to view all the cases in the system.

2. On the Cases page, click View More Details for the case row you want to access.

3. Click Citations in the left panel to open the list of citations.

   Page Element	Description
   Citation ID	View the identifier of the citation.
   Description	View the description of the citation as entered at the time of issuing the citation.
   Comments	View comments entered at the time of creating the case.
   Due Date	View the due date for paying the citation fee.
   Created By	View the name of the agency staff who created the case.
   Code Violations	View the number of code violations related to the case.

4. Click a citation record if you want to open the Citation Details page and view the details including the list of code violations in their current status and the related citation fees.

Issuing a Citation

Agency staff such as a code technician can issue a citation for a case using the Citations page.

1. Select the Code Technician Worklist tile on the Agency Springboard and click the Cases tab.

2. On the Cases page, click View More Details for the case you are working with.

3. Click Citations in the left panel to open the citations list page.

4. Click the Issue Citation button to open the Issue Citation page and enter values for the fields:

   Page Element	Description
   Description	Enter a description about the citation.
   Due Date	Enter the due date by which the citation fee must be paid.
   Compliance Date	Enter the date by which the responsible party must ensure compliance.
   Comments	Enter any optional comments related to the citation.

5. The Code Violations section lists only those applied code violations that are in open status. Expand a record to view its details and the corrective action.

6. Click Done. The Citations page now shows the new record.

Once a citation is issued, a corresponding citation fee amount is calculated and the fee record is created in the Fees and Payments page. Fee amounts are calculated based on the fee schedule set up on the Issue Subtype page. For details, see Setting Up Issue Subtypes.

Once a citation is issued, the corresponding citation fee items are listed in the Fees and Payments page, along with the fee amount. The distribution of fee items and the associated fee for each item are determined by the fee items and schedules set up. For details, see Setting Up Fee Items and Setting Up Issue Subtypes

For details about a code enforcement inspector issuing citation using a mobile device, see Overview of Mobile Oracle Municipal Code Officer.