Working with Permit Details

You find permit detail pages in a collection that consolidates all aspects of a permit application, such as contacts, communications, parcel information, fees and payments, plan reviews, inspections, workflow, contractors, and more.

The permit detail pages include the functionality you need to manage a permit throughout its lifecycle.

Here’s how you access the permit detail pages:

  1. Select the Permits tile on the Agency Springboard.

  2. On the Transactions page, click the row for a permit.

    Note: A condition icon is displayed on the row if a permit application has a condition applied to it. If multiple conditions are applied, then the icon displays the most severe condition. Click the icon to see a list of all applicable conditions, including the condition name, severity, description, and when the condition was applied. Click a condition row to open the Parcel Conditions page in a new window.
  3. Navigate to permit information using the links in the left panel.

The permit detail pages help you find information about a specific permit:

Page Name

Description

Overview

View the core information regarding the selected permit with links to more detail.

See Viewing the Permit Summary.

Property Information

View parcel data from the permit application and a map of the parcel location.

See Working with Property Information.

Workflow

View the workflow status of each task as defined by the agency using Oracle Integration Cloud (OIC).

See Using Workflow.

Application Details

Review information captured during the application intake that is specific to the permit type. For example, for a solar permit, the applicant enters the number of solar panels to be installed.

See Viewing Permit Application Details.

Plan Reviews

Perform administrative tasks for review cycles as a plan coordinator and perform reviews of building plan documents prior to permit issuance as a plan reviewer on the Plan Review page.

See Managing Plan Review Cycles.

Contractor

Identify the contractors who are performing the work identified in the permit or planning application, and indicate whether the applicant is an authorized agent of the contractor (for example, an employee of the contractor).

See Working with Contractors and Agents in Applications.

Contacts

Review and add contacts for the permit.

See Adding Contacts to Applications.

Conditions

Review conditions placed on the permit or person that must be resolved to complete the permit process.

See Applying Conditions to Applications.

Attachments

View a list of files and upload or download documents on this page.

Working with Attachments.

Comments

Review or add comments pertaining to this permit.

Working with Comments.

Inspections

Review a consolidated list of inspections related to a permit. As a permit coordinator, you manage inspection activity for the permit on this page.

See Managing Inspections for a Permit.

Time Recording

Review time entries for work performed on the inspections and plan reviews for the permit. You can assess fees for time entries that haven’t yet been billed.

See Assessing Fees for Time Entries.

Fees and Payments

Review fees assessed and payments due. You can also add ad hoc fee items, use the fee calculator for additional fees, and adjust, refund, and pay fees from this page.

See Working with Fees and Payments.

Projects

View the summary of projects associated with a permit in the permit details. The permit can be assigned to multiple projects.

See Viewing Project Summaries.

Communications

Send ad hoc email messages and notifications associated with this permit.

See Working with Communications and Working with Ad Hoc Communications.

Status History

View the history of application status changes.

See Viewing Application Status History.

Related Transactions

Create and view links between transactions.

See Working with Related Transactions.