Managing Comments

This topic provides an overview about Standard Comments and discusses how to manage comments.

Standard Comments Overview

Standard comments are predefined comments that users can easily and quickly use, instead of manually entering the text. Standard comments are generic and complete, which make them reusable.

Users can use standard comments across all Oracle Permitting and Licensing offerings. You can use standard comments while updating your applications.

System administrators set up application categories and subcategories using the Application Category page, based on the type of comments you wish to have. Standard comments are set up using the Standard Comments page.

Managing Comments

You manage the comments by setting up how you want the comments to be available for the agency staff members.

1. Select Comments > Manage Comments.

2. On the Manage Comments page, you add values to all these fields:

   Page Element	Description
   Number of days comment is recent	Enter a numeric value or use the increment/decrement buttons. The number of days a comment is listed as Recent is based on the value in this field.
   Rich Text Editor	Use the switch to enable or disable Rich Text Editor formatting for comments.
   Comment Summary Length	Enter a numeric value or use the increment/decrement buttons. This value determines the maximum number of characters that can be displayed in the Comment Summary field. Note: The system allows a maximum length of two hundred (200) characters in the comment summary.

3. Click Save to save the changes.