Working with Public Hearings

The Public Hearing pages include a consolidated list of hearings related to a planning application. As an agency planner, you manage the hearing activity of an application – including viewing hearing schedules and decisions, scheduling hearings, and taking actions such as request an appeal, pay the appeal fees or to cancel a hearing.

As a registered public user, you can use the Decision and Hearing page to view a complete list of hearings for your planning application, request appeal and pay the appeal fees.

Security Details for Working with Public Hearings

This section describes important security roles, requirements, or considerations specific to working with public hearings.

Primary Role

Access Description

Associated Job Roles and Abstract Roles

Anonymous access

View hearings that are final.

All users including users without login

PSC Agency Planning and Zoning Inquiry

View hearings on all planning applications.

PSC Agency Staff - All agency users.

PSC Appeal Hearings of Applications Assigned to Others and Self

Appeal hearings of applications assigned to others and themselves.

PSC System Administrator

PSC Appeal Hearings of Applications Assigned to Self

Appeal hearings of applications assigned to themselves.

PSC Zoning Administrator

PSC Planning Assistant

PSC Associate Planner

PSC Principal Planner

PSC Cancel Hearings of Applications Assigned to Others and Self

Cancel hearings of applications assigned to others and themselves.

PSC System Administrator

PSC Cancel Hearings of Applications Assigned to Self

Cancel hearings of applications assigned to themselves.

PSC Zoning Administrator

PSC Planning Assistant

PSC Associate Planner

PSC Principal Planner

PSC Hearings Management All

Manage hearings of applications assigned to others and themselves.

PSC System Administrator

PSC Hearings Management Self

Manage hearings of applications assigned to themselves.

PSC Zoning Administrator

PSC Planning Assistant

PSC Associate Planner

PSC Principal Planner

PSC Planning and Zoning Hearings Custom Dates Management

Insert and remove custom dates.

PSC System Administrator

PSC Zoning Administrator

PSC Business Analyst

PSC System Administrator

For more information on creating roles for Oracle Permitting and Licensing, see Creating Custom Roles for Oracle Permitting and Licensing.

For more information on all the predefined security data such as abstract roles, job roles, privileges and so on, see the Security Reference for Oracle Permitting and Licensing.

Viewing Public Hearing for a Planning Application

To view a public hearing:

  1. Select the Planning Applications tile on the Agency Springboard.

  2. On the Planning Applications tab of the Transactions page, select the application for which you want to add a hearing.

  3. On the Planning Application page, click Planning Application in the left panel.

  4. Click the Decision and Hearing link under Planning Application to view the Decision and Hearing page.

    Note: You should first ensure that hearings are applicable to the application you have selected. Navigate to the Planning Application Type page by selecting Planning and Zoning Setup > Planning Application Type and in the Hearing field, select the value Applicable.
  5. The Decision and Hearing page lists all the scheduled hearings, including the following information:

    Page Element

    Description

    Decision Date

    View the date on which the hearing is scheduled for a decision to be made. If there is no date displayed, the hearing is in the Not Scheduled status. You can schedule a hearing for your application using the Schedule option under the Action menu.

    Decision Making Body

    View the hearing or decision making body that will evaluate the application.

    Schedule Status

    View the status of the schedule:

    • Not Scheduled

    • Tentative

    • Final

    • Canceled

    Schedule Status

    View the status of the hearing schedule:

    • Not Started

    • Completed

    Staff Recommendation

    View the recommendation made by the staff.

    Decision

    View the decision made by the decision making body.

    Action

    The options under this menu is determined by several factors such as the user logged in, the schedule status, the decision status, and the decision.

    For details about the Action menu, see the section Finalizing the Hearing.

Scheduling and Finalizing a Public Hearing

Agency planners schedule and manage hearings related to their assigned applications using the Hearing Scheduler. The Hearing Scheduler page provides a summarized, consolidated view of schedules across decision making bodies and the list of planner assigned applications ready for scheduling. You can access the Hearing Scheduler page using one of the two selection methods:

  • Select the Hearing Scheduler tile on the Agency Springboard and then select the application for which you want to schedule a hearing.

  • Access the application for which you want to schedule a hearing and then add a hearing using these steps:

    1. Select the Planning Applications tile on the Agency Springboard.

    2. On the Planning Applications tab of the Transactions page, select the application for which you want to add a hearing.

    3. On the Planning Application page, click Planning Application in the left panel.

    4. Click the Decision and Hearing link under Planning Application to view the Decision and Hearing page.

      Note: You should first ensure that hearings are applicable to the application you have selected.On the Planning Application Type page select the value Applicable in the Hearing field (In the Navigator select Planning and Zoning Setup and then select Planning Application Type).
    5. Click Add Hearing on the Decision and Hearing page to open the Hearing Scheduler page. The applicable decision making bodies and their schedule dates are available for scheduling the hearing.

      Note: Once a hearing is scheduled, the Decision and Hearing page for the application is updated to show the new schedule.

Using the Hearing Scheduler Page

The Hearing Scheduler page allows you to perform various scheduling operations:

  • Schedule a hearing for your assigned application. Drag the selected application item from the left panel onto one of the desired available dates in the calendar space. You can also click the Schedule button on the application item and enter schedule details.

  • Reschedule a hearing for your assigned application. Either drag and drop the application item to a new available date or use the Reschedule action on the scheduled application item.

  • Insert a new date in the calendar that is not available on the scheduler. Use the new date to schedule or reschedule hearings.

  • Finalize a hearing. The schedule status of each hearing appears as tentative until you finalize the hearing by using the Finalize action.

Page Element

Description

Decision Making Body

Lists all the applicable decision making bodies available in the hearing hierarchy.

For a selected decision making body, the left panel lists all the applications that are ready for scheduling hearings. The calendar workspace lists the dates as per the recurrence pattern set up and their corresponding hearing schedules.

Insert Custom Date

Click to open the calendar and select a date that is not listed on the scheduler. Click Insert Custom Date in the calendar to add the new date record in the scheduler.

You can schedule a new hearing on this date or drag and drop application items from another date into the date space.

Use the cancel button available on the custom date to remove from the scheduler. You can delete a custom date only if there is no hearing scheduled on that date.

Note: This button is available to agency staff with appropriate permissions.

Select a Date

Click to open the calendar and select a date. The calendar displays only the available schedule dates for the selected decision making body.

Previous and Next

Allows you to view the previous and the next set of available schedule dates for the selected decision making body.

Finalizing the Hearing

You use the Actions menu to finalize the hearing schedule. You can finalize the hearing schedule by selecting the application’s action on the Hearing Scheduler page or on the Decision and Hearing page. The Actions menu on the Hearing Scheduler page also allows you to perform the following:

  • View the application.

  • Reschedule the hearing.

  • Cancel the hearing schedule.

Performing Actions

The Actions menu on the Decision and Hearing page enables you to perform the following:

Page Element

Description

Update Decision

Click to select the hearing decision, based on the decision made by the decision making body. The values in this field are configured by your system administrator on the Hearing setup page.

Update Staff Recommendation

Click to add or update the staff recommendation.

Generate Notifications List

Click to open the Generate Notifications List page that allows you to download a report containing the addresses within a given geographic radius. You can use the Mail Merge tool to send post cards to the selected addresses.

See Generating a Hearing Notifications List.

Reschedule

Click to open the Reschedule page in which you can change the schedule status and select a new hearing date for the hearing.

Cancel

Click to cancel the hearing. The date will be made available for the other hearing schedules.

This option is available based on the access permissions for the user logged in.

Finalize

Click to finalize the date you selected at the time of scheduling.

Request Appeal

Click to escalate the application to the next higher decision making body in its hierarchy. The system automatically creates a new schedule with the next higher decision making body and with the schedule status – Not Scheduled. You manually schedule a date for the new hearing.

Note: The hearing decision made by the highest decision making body in the hierarchy is the final. The option to appeal is not available for the particular hearing.

See the next section for details on requesting appeal.

Updating Decision

The agency staff can make updates to a decision once the schedule status is finalized.

  1. Select the Planning Applications tile on the Agency Springboard.

  2. On the Planning Applications tab of the Transactions page, select the application you are working with.

  3. On the Planning Application page, click Planning Application in the left panel.

  4. Click the Decision and Hearing link under Planning Application to view the Hearings page.

  5. On the hearing row for which you want to update the hearing decision, click the Actions icon and select Update Decision.

  6. View the details of the hearing on the Update Decision page. Select a decision from the Decision drop-down list, such as Approved, Continue, Denied or None and enter comments.

    Page Element

    Description

    Decision Making Body

    View the name of the decision making body.

    Schedule Status

    View the status of the hearing schedule:

    • Tentative

    • Final

    Note: Once the hearing schedule is finalized, the status cannot be changed to Tentative.

    Decision Date

    View the date on which the hearing was scheduled.

    Decision

    Update the hearing decision:

    • Approved

    • Continue

    • Denied

    • None

    Comments

    Enter comments regarding the decision.

  7. Click Save to save the changes or Cancel and return to the Decision and Hearing page.

    When you update the decision, the workflow task Hearing is updated accordingly, using the Business Rules Framework configuration. For more information about workflow, see Using Workflow.

Updating Staff Recommendation

Agency staff who are aware of a particular planning application may give their independent recommendation on the application. These staff recommendations may aid the decision making body to make their decision. Depending on the agency, staff recommendations may or may not be a pre-requisite to the decision. Agency staff can add or update a staff recommendation once the schedule status is finalized.

  1. Select the Planning Applications tile on the Agency Springboard.

  2. On the Planning Applications tab of the Transactions page, select the application you are working with.

  3. On the Planning Application page, click Planning Application in the left panel.

  4. Click the Decision and Hearing link under Planning Application to view the Decision and Hearing page.

  5. On the decision and hearing row for which you want to update the staff recommendation, click the Actions icon and select Update Staff Recommendation.

  6. View the details of the hearing on the Update Staff Recommendation page.

    Page Element

    Description

    Decision Making Body

    View the name of the decision making body.

    Schedule Status

    View the status of the heading schedule.

    Staff Recommendation

    Update the staff recommendation:

    • Approved

    • Denied

    Staff Recommendation Date

    Click to open the calendar and select a date. You can select any date from the date on which the hearing was scheduled to add a staff recommendation.

    Comments

    Enter comments regarding the staff recommendation.

  7. Click Save to save the changes or Cancel and return to the Decision and Hearing page.

Viewing the Details

Agency staff can view all details regarding the decision, as well as the staff recommendation.

Page Element

Description

Decision Making Body

View the name of the decision making body.

Schedule Status

View the status of the schedule.

Decision Date

View the date on which the hearing is scheduled.

Decision

View the decision status.

Comments

Enter comments regarding the hearing decision.

Appeal Status

View the appeal status.

Appeal Date

View the date on which an appeal was filed.

Staff Recommendation Date

View the date on which a staff recommendation was added.

Staff Recommendation

View the staff recommendation added.

Comments

View any comments for the staff recommendation.