Working with Inspection Details

In the Oracle Inspector mobile application, you view inspection details and initiate actions for performing inspections on the Inspection Detail page. You can also view and update inspection scheduling information, cancel the inspection, or add a new one.

Access the Inspection Detail page by selecting an inspection from the list on the Inspection Tasks page. On the detail page, you can:

  • Review the inspection number, type, and its status.

  • Locate the inspection site on a map.

  • Access application details associated with the inspection.

  • Review the description of the application.

  • Identify the inspector and location contact.

  • Locate the inspection site on a map.

  • Review inspection status, rating, score, and number of major violations of completed inspections.

  • Identify the inspector, location contact, and contact information.

  • Read requester comments and special location instructions.

  • Claim an inspection assigned to another inspector.

  • Access the conditions applied to the application.

  • View and manage attachments for the inspection.

  • Update your estimated time of arrival at the property.

  • View and update, add, or cancel an inspection.

  • View the cancellation reason for canceled inspections.

  • View the inspection summary report for completed inspections.

This example illustrates the Inspection Detail page for a permit inspection containing the field values described in the surrounding text. The Inspection Detail page for a business license application also displays the Doing Business As (DBA) business name and the license activity (Origination, Amendment, or Renewal). Time recording isn't available for business license inspections.

Inspection Details page in the Oracle Inspector mobile app

You can view this information and perform these actions on the Inspection Detail page:

Page Element

Description

Inspection information section

View the inspection number, type, and status, such as Scheduled, Canceled, and Completed.

Map icon

Click the map icon to view the location of the property on a map.

Property or business information section

Review the following information:

  • The business name or DBA (doing business as), if this is a business license inspection.

  • Address of the inspection next to the map icon, along with any additional detail about the location.

  • The method of scheduling such as Interactive Voice Response (IVR), manual, automatic, online (from a public user), data migration, or upgrade.

  • The name of the person who created the inspection and the date.

    Note: If the inspection is scheduled automatically or using IVR, no name is displayed.

Application information section

Review the status of the application.

  • Application number. Click the link to access the application.

  • Application status

  • Application type

  • Application description

  • Condition indicator

    If one or more conditions have been applied, you'll see an icon for the most severe condition and a link to access more condition information.

  • Activity type for business license applications: Origination, Renewal, or Amendment

Inspection schedule information section

Review the following information:

  • Schedule of the inspection, including the expected time of arrival (ETA) that you selected using the Update ETA action. If the inspection results have been submitted, then the result is displayed.

  • Cancellation date and reason, if the inspection was canceled and comments were added. Comments may be optional depending on the agency setup.

  • Assess Fee – The Yes or No value is determined by the details selected by the inspector on the Result Inspection page. This option is displayed only if your agency has set up the inspection type to display the field.

Contact information section

Review the contacts, including the assigned inspector, the location contact, phone number, and email address or text message. Also view any comments added by the requester during the inspection scheduling.

The Assign to me link is available to claim another inspector's inspection if the inspection is scheduled and the inspector who claims the inspection has the Building Inspector or Business License Inspector job function with district and inspection type attributes that match the inspection's district and type attributes..

Checklists

View the number of checklists to complete for the inspection.

Click to open the Inspection Checklist page. From here you have access to the inspection checklist items.

Note: You can't work with checklists if there's a condition on the application that prevents the final inspection or prevents inspection results.

Conditions

View the number of conditions applied to the application.

Click the link to open the Conditions page, where you can view the summary of the conditions applied to the application.

For more information about conditions on applications, see Applying Conditions to Applications.

Attachments

View the number of documents attached to the inspection.

Click to open the Attachments page, where you can review or upload attachments or documents related to the inspection, such as videos or annotated photos. The maximum file size you can upload in the mobile app is 25 MB.

On the Attachments page, you can also search for, filter, and sort attachments and select which inspection attachments you want to view. You can view all attachments, inspection-level attachments, checklist attachments, or checklist item attachments.

Comments

Click to open the Comments page. Review or add comments related to the inspection.

Inspector comments are visible to the public unless the agency selects an option to hide them.

Go to the Inspection Checklist and Checklist Items pages to view the comments made for checklists and checklist items.

Time Reporting

Available for permit inspections only. Click to open the Time Reporting page, where you can view and filter time entries associated with the inspection. From here, you can add entries to record the amount of time you spend on various activities. For more information, see Reporting Inspection Time.

Actions icon

Click the three-dot Actions icon at the bottom of the page to perform these actions:

  • Update ETA – Add your estimated time of arrival at the property using the Estimated Time of Arrival page. You can use the Delete button to delete the previously entered values.

    Your agency can set up automatically generated notifications when an ETA is updated using the Permit Inspection ETA Updated or Business License Inspection ETA Updated communication events and templates.

  • View Schedule – View the inspection schedule details for an inspection in any status. You can update the inspection time and date as well as other fields when the inspection has a Scheduled status.

  • Assign to me – Claim a scheduled inspection assigned to another inspector, if the inspection is qualified.

  • Cancel Inspection – Cancel an inspection with a Scheduled status.

  • Add Inspection – Add an inspection for the same application. This action is available on inspections with a Scheduled or Canceled status. When the application status is Withdrawn or Completed, you will no longer be able to add new inspections.

  • View Summary Report – View the inspection summary report. This action is available on completed inspections.

For more information about the View Schedule, Assign to me, Cancel Inspection, and Add Inspection actions, see Managing Scheduled Inspections.

Result

Click this button to open the Inspection Result page, where you can view the overall inspection results. You can also add comments, attachments, and required signatures before submitting the results.

Before you can provide results for a final inspection, you must complete all other required inspections with a passing or corrected result.

Turn on the Assess Fee switch to charge a fee for the inspection. For more information about assessing fees, see Submitting Inspection Results.

Note: This button isn't active if the checklist results are not completed or if there's a condition on the application that prevents the final inspection or prevents inspection results.

Submit

Click this button to submit the result, which changes the inspection status to completed. This button is available after the results have been provided.

After an inspection is submitted, you can select the View Summary Report link in the Action menu on the Inspection Detail page.