Withdrawing an Application

Only agency staff can withdraw applications that have been submitted for processing and are in progress. Activities associated with the application are also canceled or withdrawn.

Agency staff can withdraw applications with a system status of Submitted or in-progress statuses on behalf of an applicant. An applicant can’t initiate an application withdrawal in the system.

You can withdraw business license applications with one of these statuses:

• Submitted

• In Progress

• Plan Review

• Permit Issued

• Inspection

When you withdraw an application that is in progress, the system also cancels or withdraws any of the following that are associated with the application:

• Open inspections

• Open plan review cycles and reviewers

The system status of the application changes to Withdrawn.

For information about canceling an application that hasn’t been submitted yet and is still in a pending status, see Canceling an Application.

Security Details for Withdrawing an Application

This section describes important security roles, requirements, or considerations specific to withdrawing an application.

Primary Role	Access Description	Associated Job Roles and Abstract Roles
PSC Withdraw Business License	Allows an agency user to withdraw a business license application after submission.	PSC Business Analyst PSC Business License Specialist PSC Business License Manager PSC Business License Application Administrator PSC System Administrator

For more information on creating roles for Oracle Permitting and Licensing, see Creating Custom Roles for Oracle Permitting and Licensing.

For more information on all the predefined security data such as abstract roles, job roles, privileges and so on, see the Security Reference for Oracle Permitting and Licensing.

Withdrawing In-Progress Applications

You withdraw an application on the Overview page in the application details. Agency staff must have the correct permissions to withdraw an application.

To withdraw an application:

1. Select the Business License Transactions tile on the agency springboard.

2. On the Transactions page, click the row for the application that you want to withdraw.

3. On the Overview page, click the Withdraw Application button.

4. On the Withdraw Application page, enter the reason for withdrawing the application.

5. Click OK.

Note: When you cancel an application, the system also cancels any plan reviews, inspections, and workflow that are associated with the application.