Canceling an Application

Agency staff and applicants can cancel applications in a pending or payment pending status that have not yet been submitted.

Caution:

When you cancel a pending application, the action is permanent. There isn’t any way to restore a canceled application.

You can cancel an application with a Pending or Payment Pending status on the License Applications, Permit Applications, or Planning Applications page using the Cancel Application action. When you cancel the application, the system status changes to Voided.

For information about withdrawing an application that was submitted and is already in progress, see Withdrawing an Application.

Security Details for Canceling an Application

This section describes important security roles, requirements, or considerations specific to canceling an application.

Planning application

Primary Role	Access Description	Associated Job Roles and Abstract Roles
PSC Cancel Planning Application	Allows an agency user to cancel a pending planning application.	PSC Zoning Administrator PSC Planning Assistant PSC Associate Planner PSC Registered Public User PSC Principal Planner PSC System Administrator

For more information on creating roles for Oracle Permitting and Licensing, see Creating Custom Roles for Oracle Permitting and Licensing.

For more information on all the predefined security data such as abstract roles, job roles, privileges and so on, see the Security Reference for Oracle Permitting and Licensing.

Canceling Pending Applications

The agency or applicants can cancel or void a pending or payment pending permit on the License Applications, Permit Applications, or Planning Applications page for agencies or on the Applications page for registered public users. Registered public users can only cancel one of their own applications. Agency staff must have the correct permissions to cancel applications.

Let’s go through the steps to cancel an application:

1. Select the Planning Applications tile on the agency springboard.

2. On the Planning Applications page, find the application with a pending or payment pending status that you want to cancel.

3. Click the Actions icon button in the row of the application you want to cancel.

4. Select the Cancel Application menu option.

5. On the Cancel application drawer, enter your reason for permanently canceling the application.

   Note:

   When you cancel an application, you can't recover it.

6. Click the Cancel Application button.