Maintain Multiple Assets of the Same Item on a Single Work Order

Create maintenance work orders with multiple assets of the same item on a single maintenance work order. To create a work order with multiple assets, you start by creating a work order for an asset item and also set the quantity of assets as shown in the screenshot here. 

Create a Maintenance Work Order for Multiple Assets

Next, add the assets in the Edit Work Orders page to select the assets to be maintained.

Here's a screenshot of the Work Order Assets tab where you can add the assets to be maintained.

Select Multiple Assets on a Work Order

Use the My Maintenance Work mobile user interface workbench to execute work orders with multiple assets. The workbench is designed to support maintenance technicians in performing maintenance work efficiently and easily. It lets technicians to report tasks similar to the Maintenance Dispatch List but offers several advanced features for technicians.

See the What's new of the new maintenance technician workbench for more information.

You perform the work execution process for each asset individually using the My Maintenance Work application. In the screenshot below, you see the two assets as separate rows in the My Maintenance Work application.

Maintenance Work Orders with Multiple Assets in the New My Maintenance Work Page

After navigating to the My Maintenance Work page, you see a table that lists all the assigned work orders. You can also query for other work orders using the smart search capability. This feature allows for the maintenance of one or multiple assets using a single work order, as each row represents the work order and a specific asset.

You can preview report transactions or complete each work order result row. This enables you to interact with and report work order completion incrementally or all at once. Here's a screenshot that shows the context actions available for a work order.

Work Order Context Actions 

Using the Report Work page, you can perform several actions such as issuing parts to the work order, recording time, reporting failures, entering meter readings, and add any notes or attachments optionally using AI Assist generative capabilities.

The Complete Work page allows you to create a work summary, manually or using AI Assist to automatically generate a work summary note. You see a summary of the work order and pending actions that need to be completed. You can submit the work order if all required tasks are completed.

Here's a screenshot that shows the Complete Work Order page.

Complete Work Page with a Work Summary Note

This feature empowers maintenance teams by streamlining the process of repairing multiple asset on a single work order.

Steps to Enable

Use the Opt In UI to enable this feature. For instructions, refer to the Optional Uptake of New Features section of this document.

Offering: Manufacturing and Supply Chain Materials Management

Tips And Considerations

These are some of the key known limitations:

• Multiple assets on a single work order isn't currently supported for work orders generated from a maintenance program.

• All assets on the work order are of the same item and serial controlled.

• Cost of repair is prorated equally across all assets in the work order.

• Materials that are predefined with supply type of operation or assembly pull aren't supported during operation completion and back flush. Only materials with a supply type of push are supported, allowing manual material reporting of issued quantity.

• You can't create requisitions for material items that aren't available in inventory. Additionally, existing work orders with requisitions that are fulfilled directly to the work order using a purchase order aren't supported.

• Quality inspection plan isn't available in this update to perform work order inspections, it will be available in a future update.

• Opt in becomes irrevocable after the creation of first multiple asset work order.