Search for, Create, and Edit Work Order Statuses Using the Redwood User Experience

Work order statuses represent the different stages of a work order lifecycle and can determine what actions can be taken on the work order. These statuses are typically set up during implementation time before creating work orders. You can now search for and view predefined and user-defined work order statuses and their corresponding system statuses using the Redwood user experience. You can also create and edit user-defined statuses for work orders.

  • Faster search and filter work order statuses – Use keywords and filters to quickly find a work order status to review and edit.
  • Quickly create a work order status – Create a user-defined work order status and associate it to a system status.
  • Efficiently edit a work order status – Update a work order status and optionally set an inactive on date.

The Manage Work Order Statuses task now launches with the Redwood user experience. The page displays all the work order statuses, which include both predefined and user-defined statuses. Here, you can search by work order status name or code and filter to see only active work order statuses. You can use the plus button to create a new work order status. You can also edit or delete an existing work order status by using the corresponding icons in each row. 

Search for, filter and sort all work order statuses

Search for, Filter, and Sort all Work Order Statuses

Create a new work order status

Create a New Work Order Status

Using a Redwood page, the definition and maintenance of work order statuses become streamlined tasks with a modern and responsive layout.

Steps to Enable

You don't need to do anything to enable this feature.

Tips And Considerations

The Redwood user experience is enabled by default for searching, creating, and editing work definition names based on the Redwood Work Order Statuses Enabled profile option. Follow these steps if you decide to disable this feature:

  1. In the Setup and Maintenance work area, search for and select the Manage Administrator Profile Values task.
  2. On the Manage Administrator Profile Values page, search for and select the ORA_WIE_WO_STATUSES_REDWOOD_ENABLED profile option code.
  3. In the Profile Values section, set the Site level to No. The default value of the profile option is Yes.
  4. Click Save and Close. Changes in the profile value will affect users the next time they sign in.

Profile Option to Enable or Disable Work Order Statuses Redwood User Experience

Profile Option to Enable or Disable Work Order Statuses Redwood User Experience

You can continue to use the existing Work Order Statuses REST APIs to create, delete, update, and get work order statuses.

Key Resources

Access Requirements

Users who are assigned a configured job role that contains these privileges can use this feature:

  • View Work Order Statuses (WIS_VIEW_WORK_ORDER_STATUSES_PRIV)
  • Manage Work Order Statuses (WIS_MANAGE_WORK_ORDER_STATUSES_PRIV)
  • Get Manufacturing Plant Set Up Data by Service  (WIS_GET_MFG_PLANT_SETUP_SERVICE_PRIV)
  • Manage Manufacturing Plant Set Up Data by Service (WIS_MANAGE_MFG_PLANT_SETUP_SERVICE_PRIV)

These privileges were available prior to this update.