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You can also print collector names and telephone numbers on dunning letters you send to your customers for past due items. Receivables displays active collectors and their descriptions as list of values choices in the Customers, Customer Profile Classes, and Customer Calls windows. Receivables does not display inactive collectors in the list of values for these windows.

You can make an existing collector inactive by unchecking the Active check box and then saving your work. If the collector you want to make inactive is associated with an active customer, Receivables displays a warning message.

   To define a collector:

1. Navigate to the Collectors window.

2. Enter a Name and Description for this collector. For example, enter the collector's first name in the Name field and full name in the Description field.

3. Enter a Correspondence Name and Telephone Number for this collector (optional). This information appears on your dunning letters if you enter it when formatting your dunning letters. See: Formatting Dunning Letters.

4. Save your work.

See Also

Defining Customer Profile Classes

Collections

Receivables Collection Reports

Collections by Collector Report