Contents

List of Figures

List of Tables

Title and Copyright Information

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Preface

Related Documentation

Documentation Accessibility

Part I Oracle Collaboration Suite Pre-Installation Requirements

1 Installation Overview

What Are the Contents of the Oracle Collaboration Suite CD Pack?

Oracle9iAS Infrastructure (32-bit) Release 2 (9.0.2.3.0) for Microsoft Windows

Oracle Collaboration Suite Information Storage (32-bit) Release 2 (9.2.0.3.0) for Microsoft Windows

Oracle Collaboration Suite (32-bit) Release 2 (9.0.4.1.1) for Microsoft Windows

Oracle Collaboration Suite (32-bit) Release 2 (9.0.4.1.1) for Microsoft Windows Single-Box Installation DVD

Oracle Collaboration Suite Clients Release 2 (9.0.4.1.1)

Oracle Voicemail & Fax Release 2 (9.0.4.1.0) for Microsoft Windows 2000 (32-bit)

Oracle Web Conferencing Voice & Document Conversion Components Release 2 (9.0.4.1.1) for Microsoft Windows 2000 (32-bit)

Oracle Collaboration Suite Documentation Viewable CD Release 2 (9.0.4.1.0)

Installation Roadmap

General Installation Procedures

Oracle Calendar Installation

Installing Oracle Calendar as Part of Oracle Collaboration Suite

Installing Oracle Calendar Standalone

Oracle Email Installation

Oracle Files Installation

Oracle Web Conferencing Installation

Oracle Ultra Search Installation

Oracle Voicemail & Fax Installation

Oracle9iAS Wireless Installation

2 Preparing for Installation

Hardware Requirements

Additional Hardware Requirements for Oracle Web Conferencing

Operating System Versions

Additional Software Requirements for Oracle Web Conferencing

Multilingual Support

Oracle Calendar Multilingual Support Limitations

Online Documentation Requirements

Port Allocations

Certified Software

Environment Preinstallation Tasks

Setting Environment Variables

Changing the Size of the Virtual Memory Paging File

Real Application Clusters for Oracle Collaboration Suite Information Storage Installation

Raw Device Requirements

Real Application Clusters Preinstallation Tasks

3 Upgrading to Oracle Collaboration Suite Release 2 (9.0.4.1.1)

Backing Up Oracle Installations

Enabling Multiple Language Support in Oracle Collaboration Suite Release 2 (9.0.4.1.1)

Upgrading Oracle9iAS Infrastructure

Upgrading the Oracle9iAS Infrastructure at the Suite Level

Upgrading Oracle Email on the Oracle9iAS Infrastructure

Upgrading Oracle9iAS Wireless on the Oracle9iAS Infrastructure

Upgrading the Oracle Collaboration Suite Information Storage Database

Upgrading the Oracle Collaboration Suite Middle Tier

Installing Oracle Collaboration Suite Release 2 (9.0.4.1.1) Middle Tier

Component Pre-Upgrade Tasks

Oracle Calendar Pre-Upgrade Tasks

Oracle Email Pre-Upgrade Tasks

Oracle Ultra Search Pre-Upgrade Tasks

Oracle Voicemail & Fax Pre-Upgrade Tasks

Oracle9iAS Wireless Pre-Upgrade Tasks

Oracle Collaboration Suite Upgrade Assistant

The ocsua.xml File

The ocsua.properties File

Running the Oracle Collaboration Suite Upgrade Assistant

Post-Upgrade Tasks

Oracle Calendar Coexistence

Oracle Email Post-Upgrade Tasks

Upgrading Oracle Email Jar Files

Moving Current E-mail Text Index into New Tablespace

Upgrading Oracle Webmail 9.0.3.1 to 9.0.4

Configuring the Oracle Webmail Application

Updating the Java Libraries

Oracle Files Post-Upgrade Tasks

Updating Oracle Workflow Parameters

Manually Synchronize the IFS_TEXT Index

Oracle Ultra Search Post-Upgrade Tasks

Upgrading Oracle Voicemail & Fax

Upgrading Oracle9iAS Wireless

Upgrading the Oracle Collaboration Suite Web Client

Deleting Instances of Oracle Collaboration Suite Release 1 (9.0.3)

Upgrading CorporateTime Server 5.4 to Oracle Collaboration Suite

Performing a Non-Oracle Collaboration Suite Upgrade

Part II Oracle Collaboration Suite Installation Procedures

4 Oracle Collaboration Suite Deployment Methods

Oracle9iAS Infrastructure Deployments

Oracle Collaboration Suite Information Storage Deployment

Oracle Collaboration Suite Middle Tier Deployment

Deploying Oracle Calendar

Deploying Oracle Email

Deploying Oracle Files

Verify Requirements and Choose a Deployment Type

Deploying Oracle Ultra Search

Sufficient Disk Space

Software Requirements

Performance Factors and Sizing Guidelines

Deploying Oracle Voicemail & Fax

Deploying Oracle Web Conferencing

Deploying Oracle9iAS Wireless

High Availability for Oracle9iAS Wireless

Deployment Recommendations and Considerations

Removing Oracle Collaboration Suite Release 1 (9.0.3)

5 Getting Started with Installation

Installing Oracle Components from the CD-ROMs

Installing Oracle Components from a Hard Drive

Oracle Universal Installer Overview

Oracle Universal Installer Prerequisite Checks

Additional Component Installations with Oracle Universal Installer

Starting Oracle Universal Installer

Installation Session Log Files

6 Installing Oracle Collaboration Suite

Installing the Oracle9iAS Infrastructure

Oracle9iAS Infrastructure Additional Documentation

Installing the Oracle Collaboration Suite Information Storage Database

Installing a Database into an Existing Oracle Home

Registering Oracle Collaboration Suite Information Storage with Oracle Internet Directory

Running the Oracle Net Configuration Assistant

Running the Database Configuration Assistant

Verifying Oracle Internet Directory Configuration

Installing the Oracle Collaboration Suite Middle Tier

Installing the Oracle Web Conferencing Document and Voice Conversion Servers

Installing Oracle Collaboration Suite Integrated Web Client

Invoking the Web Client Installer using the Command Line

Manually Setting Up HTTPS with mod_osso on the Middle Tier

Verifying the Setup

Setting up https with mod_osso

Additional Documentation

7 Installing Oracle Collaboration Suite on a Single Computer

Single-Computer Installation Overview

Preinstallation Requirements

Installing Oracle Collaboration Suite

Postinstallation Tasks

8 Installing and Configuring Oracle Voicemail & Fax

Preinstallation Checklist

Installation Requirements

Installing Oracle Voicemail & Fax Telephony Server

Installing the Oracle9iAS Core

Installing the Oracle Voicemail & Fax Code

Running the Oracle Voicemail & Fax Configuration Assistant on the Middle Tier

Adding an Oracle Voicemail & Fax Telephony Server

Adding an Additional Information Storage Database to Oracle Collaboration Suite

9 Silent and Non-Interactive Installation

Introduction to Non-Interactive Installations

Silent Installation

Non-Interactive Installation

Installation Requirements

Selecting a Response File

Editing the Response File

Specifying a Response File

Using Configuration Assistants in Non-Interactive Mode

Response File Error Handling

10 Deinstalling Oracle Collaboration Suite Components

Deinstallation Overview

Preparing to Deinstall Oracle Components

Deinstalling Oracle Components

Part III Oracle Collaboration Suite Component Configuration

11 Configuring Oracle Calendar

Configuring the Oracle Calendar Server

Checking Port Values

Opening the Oracle Calendar Administrator

Setting up Resource Approval

Enabling Wireless Capability

Working with the Windows PATH Variable

Starting and Configuring the Oracle Calendar Application System

Checking the Status of the Oracle Calendar Application System

Configuring the Oracle Calendar Application System

Installing the Oracle Calendar Resource Kit

Provisioning the orclguest Account with Multiple Instances of Oracle Calendar

Enabling SSL Requests from the Oracle Calendar Portlet

12 Installing and Configuring Oracle Email

Pre-Installation Checklist

Verifying the Java and Oracle Text Options on the Information Store Database

Verifying and Starting the Oracle9iAS Infrastructure and Application Servers

Registering the Database with Oracle Internet Directory

Running the Oracle Net Configuration Assistant

Running the Database Configuration Assistant

Setting the Database init.ora Parameters on the Information Storage Database

Creating Information Storage Tablespaces and Schema

Installing Oracle Email

Configuring the Oracle Email Information Store

Manually Configuring the Oracle Email Information Store

Installing the umbackend.tar File

Loading the SQL Scripts for umbackend

Configuring the Oracle Email Middle Tier

Manually Configuring the Oracle Email Middle Tier

Using the Administration Tools

Oracle Enterprise Manager

Oracle Email Webmail Client

Starting Up, Shutting Down, and Reinitializing Oracle Email

Verifying and Starting the Oracle Net Listener for the Information Store

Verifying and Starting the SMTP Listener for the Middle Tier

Starting the Oracle Email System

Stopping the Oracle Email System

Reinitializing the Oracle Email System

Creating a Public User

13 Configuring Search Features

Default Oracle Ultra Search Instance

Creating an Oracle Ultra Search Database User

Configuring the Oracle Ultra Search Crawler

Creating a Web Source

Creating a Schedule

Scheduling the Oracle Ultra Search Crawler

Setting Oracle Collaboration Suite Search Properties

Making E-mail Searchable

Indexing E-mail

Configuring the HouseKeeping Process

Restarting OC4J_iFS_files

Testing Oracle Ultra Search

14 Configuring Oracle Files

Overview of the Oracle Files Configuration Process

Recommended Protocol Configurations

Recommended and Optional Preconfiguration Tasks for Oracle Files

Create Custom Tablespaces (Recommended)

Set Up Oracle Files to Use Real Applications Clusters Database (Optional)

Configure Oracle Files

Creating a New Oracle Files Domain

Setting Up a Computer to Use an Existing Domain

Non-Interactive Configuration of Oracle Files

Setting Up Oracle Files Runtime

Granting Privileges to the Administrator Account

Granting Privileges on Windows NT

Granting Privileges on Windows 2000 and 2003 Server

Starting All Necessary Processes

Creating the Oracle Files Subscriber

Creating Users in Oracle Internet Directory

Accessing the Protocol Servers

Validating Basic Operations

Additional Post-Configuration Tasks

Integrating Oracle Workflow with Oracle Files (Optional)

Configuring Net Service Names

Configuring Oracle Workflow

Integrating Oracle Workflow with the Oracle Files Schema

Enabling Additional Languages in the Oracle Workflow Schema (Optional)

Post-Configuration Steps for Using Oracle Files with a Real Application Clusters Database (Optional)

Adding the Return to Portal Link in the Oracle Files Web UI (Required)

Editing the Oracle Internet Directory Return Query Limit (Optional)

Configuring the NTFS Protocol Server (Optional)

Steps for Configuring the NTFS Protocol Server

Configuring Access to the Local "O" Drive

Enabling Windows Users to Map Oracle Files as Network Drives (Optional)

Troubleshooting a Windows NT/2000/2003 File Share

Registering the Oracle Files and Search Portlets (Required)

15 Configuring Oracle Web Conferencing

Overview of Oracle Web Conferencing Configuration

imtctl Command-Line Utility

Starting the Oracle Real-Time Collaboration Instance

Stopping the Oracle Real-Time Collaboration Instance

Oracle Real-Time Collaboration Core Components Post-Installation Tasks

Installing the Document and Voice Conversion Servers

Configuring the Voice Conversion Server

System Dial-Ins

Configuring Time Zones

Setting Up a Proxy

Configuring E-mail

Synchronize Oracle Real-Time Collaboration Properties with Apache Settings

A Java Access Bridge Installation

Setting Up Java Access Bridge

Setup for JRE 1.3.1

Setup for JRE 1.1.8

Setup for Oracle Universal Installer

Setup for Oracle Installed Components

B Installation Checklists

Oracle9iAS Infrastructure Installation Checklist

Oracle Collaboration Suite Information Storage Installation Checklist

Oracle Collaboration Suite Installation Checklist

Oracle Files Configuration Checklist

C Troubleshooting

Troubleshooting Oracle Collaboration Suite Installation

Troubleshooting Oracle Collaboration Suite Web Client Configuration

Troubleshooting Oracle Files Installation

Error Creating Database Objects

Database-Related Installation Error Messages

Determining if Oracle Text is Operating Properly

Cannot Connect to Protocol Servers

"503 Service Unavailable" Message

Oracle Files Configuration Assistant "session_max_open_files must be set to 50" Error Message

Troubleshooting Real Application Clusters

D Default Port Numbers and Port Ranges

Port Allocation Overview

Component Port Numbers

Oracle9iAS Infrastructure Port Usage

Oracle Port Usage (Sorted by Component)

Oracle Port Usage (Sorted by Port Number)

E Windows Services

Accessing Windows Services

Services for Oracle Collaboration Suite Installations

Services for Oracle Voicemail & Fax Installation

F Installing Oracle Calendar Standalone

System Requirements

Common Requirements

Oracle Calendar Server Requirements

Oracle Calendar Application System Requirements

Preinstallation

Setting up your Directory Server

Sun ONE Directory Server

Syntegra Aphelion Directory Server

Critical Path InJoin Directory Server

Terminology for Directory Servers

Planning Separate Installations of the Oracle Calendar Application System and Server

Oracle Calendar Application System Considerations

Installing Oracle Calendar Server and Oracle Calendar Application System

Installing Oracle Calendar Server Only

Installing Oracle Calendar Application System Only

Working with Multiple Instances of Oracle Calendar

Supported Automated Upgrade Paths

Supported Manual Upgrade Path

Upgrading the Server

Oracle Calendar Application System Upgrade

Before You Start

Upgrading the Oracle Calendar Application System

Postinstallation Configuration

Configuring the Web Server

Configuring the Directory Server

Sun ONE Directory Server

Syntegra Aphelion Directory Server

Critical Path InJoin Directory Server

Configuring the Oracle Calendar Server

Starting and Stopping the Oracle Calendar Server

Checking Port Values

Opening the Oracle Calendar Administrator

Setting up Resource Approval

Working with the Windows PATH variable

Working with Security Mechanisms

Configuring the Oracle Calendar Application System

Checking the Status of the Oracle Calendar Application System

Configuring the Oracle Calendar Application System

Oracle Calendar Deinstallation

General Issues and Workarounds

Coexistence and Upgrades

Oracle Calendar Application System Issues

G Oracle Collaboration Suite Client Installations

Oracle Connector for Outlook

System Requirements for Oracle Connector for Outlook

Preinstallation Requirements for Oracle Connector for Outlook

Installing Oracle Connector for Outlook

Silent Installation of Oracle Connector for Outlook

Oracle Connector for Outlook Silent Installation Configuration File Parameters

Deinstalling Oracle Connector for Outlook

Oracle Calendar Desktop Client for Windows

System Requirements for Oracle Calendar Desktop Client for Windows

Installing Oracle Calendar Desktop Client for Windows

Silent Installation of Oracle Calendar Desktop Client for Windows

Deinstalling Oracle Calendar desktop client for Windows

Oracle Calendar Desktop Client for Linux

System Requirements for Oracle Calendar Desktop Client for Linux x86

Installing Oracle Calendar Desktop Client for Linux x86

Silent Installation of Oracle Calendar Desktop Client for Linux x86

Deinstalling Oracle Calendar Desktop Client for Linux x86

Oracle Calendar Desktop Client for Macintosh

System Requirements for Oracle Calendar Desktop Client for Macintosh

Installing Oracle Calendar Desktop Client for Macintosh

Deinstalling Oracle Calendar Desktop Client for Macintosh

Oracle Calendar Desktop Client for Solaris

System Requirements for Oracle Calendar Desktop Client for Solaris Operating Environment (SPARC 32-bit)

Installing Oracle Calendar Desktop Client for Solaris Operating Environment (SPARC 32-bit)

Deinstalling Oracle Calendar Desktop Client for Solaris Operating Environment (SPARC 32-bit)

Silent Installation of Oracle Calendar Desktop Client for Solaris Operating Environment (SPARC 32-bit)

Oracle Calendar Sync for Palm for Windows

System Requirements for Oracle Calendar Sync for Palm for Windows

Installing Oracle Calendar Sync for Palm for Windows

Deinstalling Oracle Calendar Sync for Palm for Windows

Oracle Calendar Sync for Pocket PC

System Requirements for Oracle Calendar Sync for Pocket PC

Installing Oracle Calendar Sync for Pocket PC

Deinstalling Oracle Calendar Sync for Pocket PC

Oracle Calendar Sync for Palm for Macintosh

System Requirements for Oracle Calendar Sync for Palm for Macintosh

Preparing to Install Over Previous Versions

Installing Oracle Calendar Sync for Palm for Macintosh

Troubleshooting the Oracle Calendar Sync for Palm for Macintosh Installation

Deinstalling Oracle Calendar Sync for Palm for Macintosh

Oracle FileSync

Installing Oracle FileSync for Windows

Deinstalling Oracle FileSync for Windows

Glossary

Index