| Oracle® Mail Administrator's Guide 10g Release 1 (10.1.1) Part Number B14491-03 |
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View PDF |
| Oracle® Mail Administrator's Guide 10g Release 1 (10.1.1) Part Number B14491-03 |
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|
View PDF |
Oracle Collaboration Suite 10g Mail (Oracle Mail) is a reliable, scalable, and secure messaging system that uses the Oracle Database 10g to store and manage your company's e-mail, voice mail and fax messages. Oracle Mail provides message delivery, browser-based clients, and administration utilities by taking advantage of the Oracle core competencies in providing access to, storing, and managing all types of information.
This chapter contains an overview of Oracle Mail flow and an overview of the various tools used to administer Oracle Mail.
This chapter includes the following topics:
See Also:
"Understanding the Oracle Mail Architecture and Functionality" in Chapter 8 of Oracle Collaboration Suite Deployment Guide for an overview of Oracle MailTroubleshooting and diagnostic information can be found in Appendix A, "Troubleshooting Oracle Mail".
There are three levels of administration in Oracle Mail, each with a different set of privileges:
System Administrator: Has privileges to administer and configure the entire Oracle Mail system. System administrators have control over the entire system, including the computer upon which Oracle Collaboration Suite is installed. In addition to being able to shut down the application, system administrators can shut down the computer.
Domain Administrator: Has privileges to administer and configure Oracle Mail within a particular domain. Domain administrators can only manage domain-specific issues. For example, a domain administrator can only create and manage users in whatever domain they control.
User: Has privileges to access, read, and send e-mail and voice mail messages, and to administer an individual mail account, such as client-side rules, auto reply text, and message management.
This document is intended for system and domain administrators, only.
There are several tools available to administrators for Oracle Mail administration. Each tool is used for accomplishing different administration tasks, such as user creation, routing control, and system monitoring.
This section includes the following topics:
Use the Oracle WebMail client to manage Oracle Mail objects, including domains, users, distribution lists, aliases, newsgroups and peer servers, filters and routing of mail, and archiving policies.
Access the Oracle WebMail client at either of the following URLs:
http://host_name:port/pls/portal http://host_name:port/um
Enter the host name of the system upon which Oracle Mail is installed and enter the Oracle Application Server Web Cache port number.
Click the appropriate subtab in the Administration tab of the Oracle WebMail client to perform domain, user, list, alias, news, and policy management tasks.
While the Administration tab is part of the Oracle WebMail client, it is only available to those users who have been granted privileges of system or domain administrator.
See Also:
Chapter 2, "Managing Oracle Mail Objects" for information about administering Oracle Mail using the Oracle WebMail client
Chapter 4, "Oracle Collaboration Suite 10g WebMail Client" for information about the Oracle WebMail client
Note:
Information for end-users about the Oracle WebMail client can be found in the End-User Documentation Portal. The End-User Documentation Portal is a set of customizable HTML pages that provide an overview of Oracle Collaboration Suite clients, including the Oracle WebMail client. The Oracle WebMail documentation includes procedures for basic management of e-mail, such as managing distribution lists, filters, and shared folders. The End-User Documentation Portal also includes links to the FAQ & Troubleshooting site on the Oracle Technology Network, as well as Oracle Collaboration Suite end-user tutorials.Administrators can host the End-User Documentation Portal. The default content can be customized, additional content can be added, and administrators can choose what content they want to show or hide.
The End-User Documentation Portal is included with the installation CD as a ZIP file.
See Also:
Oracle Collaboration Suite Installation Guide for Solaris Operating System for End-User Documentation Portal installation instructions
The Oracle Enterprise Manager 10g Application Server Control Console for Collaboration Suite is an administration tool used to configure the various components of Oracle Collaboration Suite. Concerning Oracle Mail, the Application Server Control Console for Collaboration Suite is used to administer the various Oracle Mail servers, such as Housekeeper, POP, and SMTP.
The Application Server Control Console for Collaboration Suite is part of Oracle Enterprise Manager 10g and comes packaged with Oracle Collaboration Suite 10g.
To log in to the Application Server Control Console for Collaboration Suite:
Open a Web browser and enter the following URL:
http://host_name:port_number/emd/console
Enter a user name and password.
Click the name of the Oracle Collaboration Suite Applications Tier in the Name column.
Click Mail Application in the System Components section to display the Mail Application page.
Listed on the Service Targets page are all of the Oracle Mail servers. Click any one to display the server home page and to manage the chosen server.
See Also:
Chapter 3, "Oracle Mail Servers" for information about administering Oracle Mail servers using Application Server Control Console for Collaboration SuiteWith Oracle Enterprise Manager 10g Grid Control Console, you can monitor the performance of Oracle Mail and drill down to analyze specific performance metrics. The Grid Control Console provides a convenient grouping and dashboard summarization of Oracle Mail status and performance.
See Also:
Chapter 7, "Monitoring Oracle Mail" for information about administering Oracle Mail using Oracle Enterprise Manager 10g Grid Control ConsoleThere are various utilities an administrator can employ from the command-line to perform various administrative tasks.
See Also:
Appendix D, "Oracle Mail Command-Line Reference" for a list of Oracle Mail command-line utilities
