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Oracle® Mobile Collaboration Administrator's Guide
10g Release 1 (10.1.1)

Part Number B14497-02
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actionable message

An interactive push message sent from the Mobile Collaboration instance to a user's device. Actionable messages are sent through SMS, and e-mail and can be acted upon by users. Other, non-actionable messages are in final form once delivered to a user's device, prohibiting users from replying to these messages.


A core object used in a Mobile Collaboration server to represent a unit of information requested by, and delivered to, a client.


A link from a service to an external, device-compatible data source that does not require processing through the Mobile Collaboration server.

client programs

Programs, such as those for Oracle Mobile Push Mail and Oracle Mobile Data Sync, which are stored in the Program Repository and downloaded to end-user devices.

client program package

A file packaging the files and properties for client programs which ensure that the client programs are downloaded to the correct type of mobile device. Before an administrator uploads a client program to the Program Repository, the client program must be packaged into a .zip file that contains the property file,, along with the program files. describes the client program by application type (such as Oracle Collaboration Suite 10g Mobile Push Mail or Oracle Collaboration Suite 10g Mobile Data Sync), description, vendor, version, platform (such as PPC, PALM, or J2ME), processor (such as ARM, MIPS), operating system, and language. The client program files included in the client program package include a Cabinet file (.CAB) for a Pocket PC, .PDB for a Palm device, or .COD for J2ME on the RIM Blackberry. Oracle Collaboration Suite 10g ( supports only client programs for Oracle Mobile Push Mail and Oracle Mobile Data Sync.


Because most wireless protocols cannot communicate through traditional firewalls, a special deployment environment in a DMZ (De-militarized Zone) is needed to deploy Mobile Collaboration Server component of Oracle Collaboration Suite 10g. A DMZ can be considered as a network island that is located between a trusted internal network, such as a corporate intranet, and an external network that is not trusted, such as the public Internet. A DMZ prevents outside users from getting direct access to servers behind corporate firewall that contain confidential corporate data. Typically, firewalls, routers and hardware load balancers (optional) are integral components of the DMZ infrastructure.


Dual Tone Multi-Frequency. Oracle Mobile Collaboration's voice support enables you to generate the DTMF equivalents of user names stored in the Oracle Internet Directory (OID). DTMF equivalents support searching for user names using a telephone keypad-based user interface.

end user

A person who accesses an Oracle Collaboration Suite 10g service from a client device.


The Oracle Collaboration Suite 10g Mobile Push Mail server sends notifications over the same channel (such as HTTPS) used by the client to send commands to the server. Inband refers to a full-duplex channel, one providing back-and-forth communication between server and client.

messaging gateway

A messaging gateway enables the Oracle Collaboration Suite or Oracle Application Server instance to push messages to the Internet through various delivery channels (e-mail, voice, fax, or SMS). The messaging gateway can be considered a collection of e-mail, SMS, voice and fax gateways under a single umbrella. Customers can host their own messaging gateway using Oracle Application Server platform, outsource the hosting of messaging gateway to a third party, or sign up for a subscription-based service provided by a vendor.

Mobile Browser Access

Mobile Browser Access enables access to e-mail, voicemail, fax, calendars, address books, and corporate directories from a mobile device. By providing access to the Oracle Collaboration Suite portal, mobile users can compose, send, receive, forward and reply to e-mail, review, create, modify and confirm calendar events, view a file hierarchy or fax. A user can also search for names, numbers, locations and management structure in a corporate directory.

mobile notifications

Oracle Collaboration Suite 10g provides a set of configurable notifications which enable users to receive notifications of Messaging events, such as new e-mails or voicemails and reminders through SMS, e-mail, voice and fax delivery channels. Users manage notification subscriptions and set the preferences that trigger reminders for each application according to their preferences or context.

Oracle Mobile Access

Oracle Mobile Access applications include the following options, which are based on a user's preference and context:

Oracle Mobile Data Sync

Oracle Collaboration Suite 10g Mobile Data Sync enable users to keep abreast of important information without a physical connection to a laptop corporate network. Oracle Mobile Data Sync provides over-the-air (OTA) synchronization of Oracle Collaboration Suite calendar events, tasks, and personal address book to the native applications of a user's device, enabling users to view data off-line after synchronization. The intelligent, bi-directional sync engine ensures that data maintains its integrity when it is propagated to both the server and device, with respect for meeting ownership and recurrence rules. Based on the Open Mobile Alliance – Data Synchronization (OMA-DS, formerly SyncML), the Mobile Data Sync is certified for most devices that support OMA-DS. PDAs that do not support OMA-DS out of the box synchronize with the Oracle Collaboration Suite using Synthesis AG's Synthesis SyncML Clients for PalmOS, PocketPC, and MS Smartphone (Windows Mobile) PDA platforms. The Synthesis SyncML Clients are certified against the Oracle Sync Server. For more information, see For more information on Mobile Data Sync, see Oracle Calendar Administrator's Guide.

Oracle Mobile Push Mail

Oracle Collaboration Suite 10g Mobile Push Mail is a Push IMAP (P-IMAP) solution that provides a real-time e-mail experience by automatically pushing e-mail to a user's device over a wireless network as soon as the e-mail is received by mail server. Oracle Mobile Push Mail provides "always on" mail push functionality to mobile devices without user intervention; users need only specify the type of mail that they want to receive, such as high-priority e-mail, or e-mail sent by specific individuals. Because the user's device stores the received e-mail, users can read and compose e-mail without a connection. Oracle Mobile Push Mail also provides cradle-free, two-way synchronization between the user's device and the Push Mail server that reflects the current state of the e-mail at the server or stored on the user's device; any action made by the user (such as read or delete) is securely sent to the mail server.

Oracle Voice Access

Oracle Collaboration Suite 10g Voice Access enables users to compose, send, receive, forward and reply to e-mail (through .wav files attached to common e-mails), view, create, modify and confirm calendar events, audibly review a file hierarchy, fax and e-mail files, search for names, numbers, locations and management structure in a corporate directory, and place calls from any phone (including non-mobile phones).

Oracle Mobile Text Access

Oracle Collaboration Suite 10g Mobile Text Access enables users to access Oracle Collaboration Suite services by sending a request (an ASK message) to the Oracle Collaboration Suite through e-mail or Short Message Service (SMS) text message. Oracle Collaboration Suite then replies with the requested information. For example, a user can access information on appointments logged in the Oracle Collaboration Suite 10g Calendar by issuing a text message with the short name, cal.


Outbound communication refers to the Oracle Collaboration Suite 10g Mobile Push server sending a notification to a client through one channel (such as SMS) while the client sends commands to the Oracle Mobile Push Mail server over another channel (such as HTTPs).

Premium SMS

The Async Listener enables users of SMS-enabled phones to access content from the Internet. To request such an application, a mobile user sends a message containing SMS keywords describing the application to an Async account using a short address (a number) known as the Large Account. The SMS keywords identify the application (for example, ST for stock quote applications.) The message goes through the network of a PremiumSMS operator to retrieve the content supplied by the Content Provider, whose system listens for the SMS message sent to the Large Account. The Content Provider processes the message and returns the requested information as a message to the user, who is charged a premium on top of the standard SMS transport rate for mobile device-issued requests. The content provider and Premium SMS operator (or carrier) both share this premium.

Program Repository

A server repository that stores a client programs, which is installed onto, and then runs on, an end-user mobile device.


An Oracle database which stores all of the Mobile Collaboration objects, such as users, groups, adapters, and applications.


A query to initiate a desired Mobile Collaboration service. Requests are submitted on behalf of end-users to the OracleAS Wireless server.

request manager

The Mobile Collaboration component that processes requests for services. The request manager authenticates the user, submits the request to the Mobile Collaboration core, and retrieves the device type and any presentation settings. The request manager also forwards converted content from the transformer to the user.

request object

An XML document representing a request for service.

Setup Program

A bootstrap program downloaded on the end-user's mobile device that interacts with Setup Servlet to install client programs onto that device.

Setup Servlet

A server-side request handler that interacts with Setup Program to install client programs onto an end-user device.

short name

A site-wide, unique name that identifies a Mobile Collaboration application. Device users invoke applications by sending messages to the site address with short names for the requested applications in the body or subject line of the message. For example, a user requests a stock quote application by sending a message to a site address (such as with the short name of the stock quote application (stk) in the body of the message.

user agent

An object that associates an end user with a device type.

user group

A Mobile Collaboration object that represents a set of users that are grouped together based on common criteria such as interests, subscription level, or geographic location.


A markup language that enables the use of voice to interface with applications.