Applications Administration Guide > Administering and Using Inbox >

Setting Expiration Dates and Due Dates for Inbox Items

Each Inbox item that gets created is associated with an Inbox type. Fields in the Inbox Type record determine the expiration and due dates for items of that type.

This task is a step in Process of Administering and Using the Inbox.

To change how item expiration and due dates are set for Inbox items of a given type

  1. Navigate to Administration - Inbox screen > All Inbox Types view.
  2. In the Inbox Types list, select a record and edit the following fields.

    Default Queue Duration (Days)

    This field determines the due date for the item. When the item has been in the owner's Inbox for more than this many days, the Past Due flag is turned on.

    Item Expiration Duration (Days)

    This field determines the expiration date for the item. The Expiration field appears in the Submitted Items List. (By default, no action is taken when the item expires.)

Applications Administration Guide