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Setting the Log Level of Assignment Manager Events


Before running Assignment Manager, you can set event logs to view results. The Assignment Manager, Batch Assignment, and Workflow Monitor Agent server components are configured to use events.

NOTE:  The Trace Flags and Error Flags parameters are no longer used with Assignment Manager.

In addition to the events used for other server components, the Assignment Manager, Batch Assignment, and Workflow Monitor Agent server components use specific events to log information related to assignments:

  • Assignment Manager Generic (Generic). Generic events specific to Assignment Manager.
  • Loading (Loading). Logging of events that happen during loading.
  • Object Assignment (Assign). Logging of events during the assignment phase.
  • Rules Evaluation (Match). Logging of events during the evaluation phase
  • SQL Parse and Execute. Traces all executed SQL and makes enhances debugging.

There are five levels in each of the events:

  • Level 0: Used for fatal errors
  • Level 1: Used for nonfatal errors and warnings
  • Level 2-4: Used for different levels of logging detail
  • Level 5: Used for detailed debug information

Assignment Manager uses two events for logging information when assigning object rows. For the evaluation phase, Assignment Manager uses the Rules Evaluation (Match) event. The following levels of information are logged for each level:

  • Level 2 - Object row-level logging
  • Level 3 - Rule-level logging
  • Level 4 - Criterion-level logging
  • Level 5 - Criterion value-level logging

NOTE:  As of version 7.7, level 5 is necessary for you to see detailed criteria value-level logging.

For the assignment phase, Assignment Manager uses the Object Assignment (Assign) event. The following levels of information are logged for each level:

  • Level 2 - Object row-level logging
  • Level 3 - Passing rules-level logging
  • Level 4 - Passing candidates-level logging

NOTE:  You can set the log level of both event types to print a list with combined results. However, when assigning too many objects, these settings may create extremely large log files.

To set the log level of Assignment Manager events

  1. Navigate to the Administration - Server Configuration screen > Servers > Components view.
  2. In the Components list, select the Assignment Manager, Batch Assignment, or Workflow Monitor Agent component, depending on which component you want to set a log level; make sure the selected component is running on the correct server.
  3. In the Log Level field in the Events list, adjust the values as required by your implementation as follows:
    1. Select Rules Evaluation; type in 3 if you want to print a list of assignment rules that were evaluated
    2. Select Object Assignment; type in 3 if you want to print a list of evaluated assignment rules that passed

For more information on event logs, see System Monitoring and Diagnostics Guide for Siebel Business Applications.

Siebel Assignment Manager Administration Guide