Siebel Dealer Administration Guide > Overview of Siebel Dealer > About Sharing Data with Dealers >
Assigning Service History to a Dealer
Siebel Automotive lets you enter or import a vehicle's service history. Usually, dealers report service history for vehicles that are under warranty, using the same manufacturer-provided interface that they use to report sales. The manufacturer can import this data into Siebel Automotive using EIM.
For more information about service history, see Siebel Automotive Guide.
The service history is automatically visible to the servicing dealer. If the value in the Servicing Dealer field is the organization of the employee who is logged in, then that employee will be able to view the service history.
The Service History screen is hidden, and it is only visible to users when they drill down on the Service History field.