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Siebel Tools and Workflow Processes

Siebel Tools is an integrated environment for configuring Siebel applications. You use Siebel Tools to modify standard Siebel objects and create new objects to meet your organization's business requirements. Just as you use Siebel Tools to extend the data model, modify business logic, and define the user interface, you also use Siebel Tools to configure the workflows that the Siebel application uses to automate your organization's business processes.

Siebel Tools consists of an Object Explorer window and one or more Object List Editor windows, as shown in Figure 7. The Object List Editor window lists object definitions for each object type and allows you to edit object type properties. The Object Explorer provides navigation between each group of object definitions of a particular object type.

Object type is an entity that is displayed as a node on the Object Explorer. An object type is the template from which object definitions are created and have a predefined set of properties. Workflow Process is one object type.

An object definition implements one piece of the software such as Service Request or Contact. This object definition consists of properties, which are characteristics of that piece of the software.

Properties correspond to the columns in Object List Editor windows. The information entered under the columns is values. You can edit the properties of the currently selected object definition in an Object List Editor window by changing the values in the columns. You may change the property values in an object definition but not the set of properties to which values are assigned.

Figure 7.  Object Explorer and Object List Editor Windows
Click for full size image

This guide assumes that you understand the basics of using Siebel Tools. The information you need to know includes the following topics:

  • Siebel Tools application windows (the Object Explorer and the Object List Editor)
  • Configuring object properties, applets, and applet controls
  • Using the Siebel Tools menu bar
  • Checking out and checking in projects
  • Working with projects

For information on these and many other topics, see Using Siebel Tools. For further information, see Configuring Siebel eBusiness Applications.

Siebel Business Process Designer Administration Guide