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Siebel Business Process Designer Administration Guide > Workflow Policies > About Customizing Workflow Policies with Siebel Tools > About Workflow Policy ProgramsWorkflow policies use workflow policy actions based on the workflow policy programs that are predefined in Siebel Tools. (See Predefined Programs for a complete list.) To meet your business needs, you can also reconfigure workflow policy programs to create new types of workflow policy actions. A workflow policy program is a generic event that actions are based on. A workflow policy program defines the particular action that takes place when the conditions of a workflow policy are met. There are five types of programs in the Siebel application:
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Siebel Business Process Designer Administration Guide |