Siebel Communications Guide Addendum > Workflow Reference >

Workflows to Transfer a Service to Another Location

This group of workflows facilitates the transfer of service from one location to another location when a customer moves. It consists of the following workflow process and subprocesses:

• SIS OM Move Process
  • SIS OM Move Exception Handling
  • SIS OM Move Service Point Check
  • SIS OM Add Service Charge Sub-Process
  • SIS OM Move Display Quote