Siebel Communications Guide Addendum
What's New in This Release
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Overview of Integration for Siebel Communications
Integration Overview
Guide Overview
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Billing Management
About Billing Management Features
Creating and Updating Billing Profiles (End User)
Process of Viewing Billing Profile Details (End User)
Accessing the Billing Profile Portal
Viewing Balance Groups for a Billing Profile
Viewing Unbilled Services for a Billing Profile
Viewing Bills for a Billing Profile
Viewing Payments for a Billing Profile
Viewing Adjustments for a Billing Profile
Entering Payments (End User)
Creating Adjustments for Bills (End User)
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Customer Order Management
About Customer Order Management Features
About Passing Customer Orders to Oracle Billing Application
About Service Bundles
A Description of Service Bundles
Behavior of Service Bundles
Setting Up Service Charges for Products
Configuring the Workflow for Promotion Penalties
Setting Up Promotion Price Adjustments for Components
Viewing Change History for Line Items (End User)
Transferring Service to Another Location (End User)
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Workflow Reference
Workflows for Synchronization
CMU Account Sync Workflow
CMU Address Sync Workflow
CMU Contact Sync Workflow
CMU Profile Sync Workflow
Workflow to View Content in the Billing Profile Portal
SIA External Integration Process
Workflows to Enter Adjustments in the Billing Profile Portal
CMUInvoiceAdjustmentWF
CMUInvoiceQueryWF
CMUItemChargeAdjustmentWF
CMUItemChargeQueryWF
CMUEventDetailsAdjustmentWF
CMUEventDetailsQueryWF
CMUBalanceDetailsEventAdjustmentWF
CMU Adjustment View Sub Process
CMU SIA Submit Adjustment Request to External
Workflows to Edit Quote Line Items
SIS OM Edit Delta Quote Line Item
SIS OM Add Service Charge Quote Sub-Process
Workflows to Edit Order Line Items
SIS OM Edit Service Order Line Item
SIS OM Add Service Charge Order Sub-Process
Workflows to Submit an Order
SISOMBillingSubmitOrderWebService
SIS OM Submit Order Process
Workflows to Update Order Line Items
SIS OM Order Line Item Update Main
SIS OM UpdateOrderItem
SIS OM NSB Update Order Line
Workflows to Modify a Service Item
SIS OM Edit Complex Asset Workflow
SIS OM Add Service Charge Sub-Process
Workflows to Disconnect a Service Item
SIS OM Disconnect Asset Sub-Process
Workflows to Suspend or Resume Service Items
SIS OM Suspend / Resume Asset Sub-Process
Workflows to Transfer a Service to Another Location
SIS OM Move Process
SIS OM Move Exception Handling
SIS OM Move Service Point Check
SIS OM Move Display Quote
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Web Service Reference
Web Service Summary
Configuring Web Services
CMU Account Query
Operation for CMU Account Query
Application Interface for CMU Account Query
Example Package for CMU Account Query
Message Schema for CMU Account Query
CMU Account Update
Operation for Account Update
Application Interface for Account Update
Example Package for Account Update
Message Schema for Account Update
ESB_AccountBalanceSiebelReqABCS_Service
Operations for ESB_AccountBalanceSiebelReqABCS_Service
Application Interface for ESB_AccountBalanceSiebelReqABCS_Service
Example Package for ESB_AccountBalanceSiebelReqABCS_Service
Message Schema for ESB_AccountBalanceSiebelReqABCS_Service
ESB_AdjustmentSiebelReqABCS_Service
Operations for ESB_AdjustmentSiebelReqABCS_Service
Application Interface for ESB_AdjustmentSiebelReqABCS_Service
Example Package for ESB_AdjustmentSiebelReqABCS_Service
Message Schema for ESB_AdjustmentSiebelReqABCS_Service
ESB_InvoiceSiebelReqABCS_Service
Operations for ESB_InvoiceSiebelReqABCS_Service
Application Interface for ESB_InvoiceSiebelReqABCS_Service
Example Package for ESB_InvoiceSiebelReqABCS_Service
Message Schema for ESB_InvoiceSiebelReqABCS_Service
ESB_PaymentSiebelReqABCS_Service
Operations for ESB_PaymentSiebelReqABCS_Service
Application Interface for ESB_PaymentSiebelReqABCS_Service
Example Package for ESB_PaymentSiebelReqABCS_Service
Message Schema for ESB_PaymentSiebelReqABCS_Service
ESB_UnbilledUsageSiebelReqABCS_Service
Operations for ESB_UnbilledUsageSiebelReqABCS_Service
Application Interface for ESB_UnbilledUsageSiebelReqABCS_Service
Example Package for ESB_UnbilledUsageSiebelReqABCS_Service
Message Schema for ESB_UnbilledUsageSiebelReqABCS_Service
ISS Price List Item WS
Operations for ISS Price List Item WS
Application Interface for ISS Price List Item WS
Example Package for ISS Price List Item WS
Message Schema for ISS Price List Item WS
ProcessSalesOrderSiebelJMSProducer
Operation for ProcessSalesOrderSiebelJMSProducer
Application Interface for ProcessSalesOrderSiebelJMSProducer
Example Package for ProcessSalesOrderSiebelJMSProducer
Message Schema for ProcessSalesOrderSiebelJMSProducer
Product Import
Operations for Product Import
Application Interface for Product Import
Example Package for Product Import
Message Schema for Product Import
SWI Update Order Line Item
Operations for SWI Update Order Line Item
Application Interface for SWI Update Order Line Item
Example Package for SWI Update Order Line Item
Message Schema for SWI Update Order Line Item
UpdateCustomerSiebelJMSProducer
Operations for UpdateCustomerSiebelJMSProducer
Application Interface for UpdateCustomerSiebelJMSProducer
Example Package for UpdateCustomerSiebelJMSProducer
Message Schema for UpdateCustomerSiebelJMSProducer
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