Siebel Communications Guide Addendum > Workflow Reference > Workflows to Enter Adjustments in the Billing Profile Portal >

CMUItemChargeQueryWF

This workflow finds a particular item charge in the Siebel database. Figure 9 shows this workflow.

The following workflows invoke this workflow as a subprocess:

• CMUItemChargeAdjustmentWF
• CMUEventDetailsAdjustmentWF
• CMUBalanceDetailsEventAdjustmentWF

Figure 9. CMUItemChargeQueryWF Workflow

Workflow Description. This workflow:

Checks if an item charge exists in the Siebel database.

Associated Business Service Methods. The following table shows the step in this workflow that calls a business service method.