Siebel Communications Guide Addendum >

Customer Order Management

This chapter describes the additional features for customer order management in Siebel Communications that are available when you integrate the customer order management functionality in the Siebel Call Center module in Siebel Communications with an application for managing billing and revenue, such as Oracle Communications Billing and Revenue Management. These additional features streamline the process of creating bills from orders.

This chapter includes the following topics:

Siebel Communications Guide Addendum Copyright © 2008, Oracle and/or its affiliates. All rights reserved. Legal Notices.