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Administering Communications Inbound Processor

The server component Communications Inbound Processor processes inbound work items, such as email messages, that were previously received and queued by the Communications Inbound Receiver component. The short name for this component is CommInboundProcessor.

NOTE:  Communications Inbound Processor is used for nonreal-time event processing, but not for real-time event processing. For more information, see About Real-Time and Nonreal-Time Processing Modes.

Running Communications Inbound Processor

When the Communications Management component group is enabled, the Communications Inbound Processor component is started automatically. For any machine on which you do not want to run Communications Inbound Processor, configure the Siebel Server not to start it. Communications Inbound Processor restarts automatically if the Siebel Server goes down and is brought back up.

Communications Inbound Processor is a batch-mode server component. It relies on the services of the Server Request Broker and Server Request Processor server components. These components must be running on the Siebel Server for communications to be processed successfully.

As a batch-mode component, Communications Inbound Processor is subject to the requirements described in Synchronizing Batch-Mode Server Components.

For more information about configuring, starting, and stopping Siebel Server components, see Siebel System Administration Guide.

For more information about administering and running Communications Inbound Processor, see Siebel Email Response Administration Guide.