Siebel Communications Server Administration Guide > Communications Server Business Services >

About Business Services for Communications Server


The following are the business services of Siebel Communications Server. The names shown are the display names for these business services:

  • Communications Client. Supports the communications user interface features such as the communications toolbar and communications menu commands. This business service aggregates the Communications Session Manager business service. It does not deal with server-based communications functionality.
  • Communications Session Manager. Provides an interface to session-based communications functionality at the server level. Through Server Request Broker and Server Request Processor, this business service communicates with the Communications Session Manager server component. It does not deal with the communications user interface.
  • Outbound Communications Manager. Provides an interface to the outbound communications functionality of the Communications Outbound Manager server component.

For more information about integrating business services with Communications Server, see Using Business Services with Communications Server.

Siebel Communications Server Administration Guide