Siebel Communications Server Administration Guide > Upgrading from Release 6.x > Upgrading Siebel CTI from Release 6.x (and Earlier) >
Upgrade Issues for Siebel CTI Connect
New versions of Intel NetMerge middleware (formerly Dialogic) software products are applicable to Siebel CTI Connect for the current version. Customers should uninstall and reinstall their Intel NetMerge Call Processing Software and Call Information Manager software.
For more information about Siebel CTI Connect, see About Siebel CTI Connect.
For more information about support for third-party products, see System Requirements and Supported Platforms on Siebel SupportWeb.