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Configuring Siebel eBusiness Applications > Online Help Development > Online Help Implementation Overview > Employee ApplicationsEmployee applications are generally used by internal employees of an enterprise. Siebel Call Center and Siebel Sales are examples of employee applications. In these applications, the help system is delivered in HTML format, and the help is context-sensitive at the screen level. When a user accesses help, the application calls the Siebel Web Engine (SWE) GotoPage method, which uses SWE code to display the correct help topic in a separate browser window. The start page of the employee applications help system is siebstarthelp.htm, shown in Figure 135. For information about using the help system, see Using the Employee Applications Online Help. Help Source Files contains information about the files that make up the employee applications help system. Using the Employee Applications Online HelpAfter you have accessed the online help, you can use the Web browser's functionality to navigate in the help system and to print topics. In addition, the online help has an index that lets you find topic by keyword. To link to help topics you recently visited
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Configuring Siebel eBusiness Applications |