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About Usage Collection

The usage collection feature creates log files that record when users:

• View microsite pages
• View group news articles
• Download content assets
• (Optionally) View views in the Siebel application

Figure 9 shows an example of a usage-tracking log file.

Figure 9. Sample Log File — CSV Format Displayed in a Spreadsheet Application

Usage is monitored across the database, with a separate log file for each AOM (Application Object Manager) process. New log files can be created each hour, day, week, or month. Log files can be saved in CSV, XML, or W3C format.

These log files provide structured raw data for import into reporting tools; such tools can vary from a simple spreadsheet program to a complex data warehouse application like Siebel Analytics.