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When the Service Request or Order record is completed, the Siebel application generates the activities that workers must perform to do this job, as described in Creating Well Service Jobs (End User). The Activity records are linked to the well where the work will be performed.
After the dispatcher schedules the job, members of the crew can see the new activities assigned to them in the My Activities view. The crew looks at the Well record associated with the job to locate the well. Then the crew accepts the job and drives to the well.
When it arrives at the well, the crew updates the status of the Activity record to indicate that work has started. As the crew performs the work, employees examine the appropriate safety steps on the activity record.
When the job is complete, the crew updates the status of the Activity record to indicate that the work is completed. Then, the crew generates an invoice for the customer at the well site. The invoice includes information about the operator, the operator address, the work performed, and the equipment installed at the well. The customer examines and approves the invoice.
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