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Adding a Change Request Associated with an Asset in Siebel Energy (End User)

End users can add change requests associated with an asset by either creating new change requests or associating existing change requests with an asset.

To add a change request associated with an asset

  1. Navigate to the Assets screen.
  2. From the Show drop-down list, select All Assets.
  3. In the Assets list, click the name of the asset.
  4. Click the Change Requests view tab.
  5. In the Change Requests list, add a record and do one of the following:
    • Select an existing change request to associate with the asset.
    • Add a new change request and complete the necessary fields.

      Some fields are described in the following table.



      General product area where the change request has occurred.


      Person assigned to deal with the change request.


      Priority assigned to fixing this problem.


      Kind of product addressed by this change request.


      Indicates if this change request has been assigned to an employee for resolution.


      Type of change request.

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