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Siebel Energy Guide > Assets in Siebel Energy > Viewing Service Points and Services in Siebel Energy (End User)End users can view the services associated with each service point and usage details for each service, but they cannot add a service point from this view. For instructions for adding a service point, see To add a service point and associate it with a premise. Services are associated with service points when a CSR submits a New or Modify order for a service. When a CSR submits a Disconnect order, the service is made inactive. For more information, see the chapter about the employee use of order management in Siebel Order Management Guide Addendum for Industry Applications. |
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