Siebel Service Handheld Guide > Application Administration >
Acting Upon Synchronization Errors in Siebel Handheld
Upon reviewing a synchronization error, you can act upon it by performing one of three different actions. To act upon handheld sync transaction errors
- From the application-level menu, select Navigate > Site Map > Administration-Mobile > Conflict Administration.
The Transactions list appears. The transaction buttons are described in the following table:
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Reapply |
Reapplies the selected transaction with values listed in the view (or Field Value view). These values override the results provided by the server. |
Export |
Exports the content of the transaction in the same format used by the sync engine. This output file can be sent to Siebel Technical Support for problem analysis. |
Ignore |
Accepts the current status and does not act upon the error. The record becomes read-only. There is no impact, except that the error will no longer appear in queries for unresolved conflicts. |
- Click either Reapply, Export, or Ignore depending on your needs.
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