Siebel Life Sciences Guide > Investigating Adverse Events and Complaints >

Creating Product Issue Activity Plans (End User)

A product issue activity plan is a list of activities associated with the product issue. The quality manager applies an activity template, suited to the type of product issue being investigated. The activity template sets up predefined activities that the quality manager and others follow to complete the product issue investigation.

This task is a step in Process of Adverse Events and Complaints Investigation.

To create activities for product issue investigation using a template

1. Navigate to Product Issues screen > Product Issue List view.
2. Drill down on a product issue.
3. Click the Activity Plans view tab.
4. In the Activity Plans list, create a new record and complete the necessary fields.

   Some fields are described in the following table.

   Field	Comments
   Planned Start	Make sure that this date is correct before you choose a template. The due dates for the template-generated activities are based on this start date and on the lead time set in the template.
   Template	Only templates whose type is Product Issue can be selected in this field.

5. Edit the activities in the Activities list or create more activities.