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Siebel Life Sciences Guide > Managing CAPAs > About Managing CAPAsThis chapter describes recording and managing corrective actions and preventive actions for Siebel Adverse Events and Complaints Management (Siebel AECM). Table 44 defines and distinguishes these two terms. But generally, corrective and preventive actions are called CAPAs; this is how they will be referred to generically in this chapter. The CAPA record in Siebel AECM is designed to contain all information about a corrective or preventive action: from its creation through planning and implementation through authentication, closure and beyond. Where to Find More InformationThe following chapters describe other aspects of the complaints and adverse events management process: |
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