Table 18. Siebel Loyalty Workflows
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LOY ABB New Member Process |
Calls LOY Action Based Bonus Subprocess (for Part Number = Registration Bonus) and LOY Action Based Bonus Referral SubProcess (if needed) to do the following:
- Create a new transaction for an Action based Bonus of the type Registration Bonus.
- Check whether there is need to create a referral Bonus transaction.
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LOY ABB Web Update Process |
Calls LOY Action Based Bonus Subprocess (for Part Number = Web Update Bonus) to create a new transaction for an Action based Bonus of the type Web Update Bonus. |
LOY ABB Web Update Shell Process |
Calls the workflow LOY ABB Web Update Process after certain member data are updated in the customer application. |
LOY Action Based Bonus Referral SubProcess |
Creates a new transaction for the referring member with an Action based Bonus of the type Referral Bonus. |
LOY Action Based Bonus Subprocess |
When called by LOY ABB New Member Process, creates a new transaction for an Action based Bonus of the type Registration Bonus. When called by LOY ABB Web Update Process, creates a new transaction for an Action based Bonus of the type Web Update Bonus. |
LOY Activate Promotion Process |
Invoked when a promotion is activated. Validates whether the minimum necessary rules, criteria, and actions are defined. |
LOY Approval Process |
Approves point blocks and transactions. |
LOY Cancel Transaction Process |
Cancels a transaction. |
LOY Cannot Copy Promotion Process |
Displays an error message when promotion copying is disabled. Used in conjunction with the LOY Tier Promotion Copy Error Message runtime event action set. |
LOY Deactivate Promotion Process |
Inactivates a promotion and removes it from the cache. |
LOY EAI Export Program |
Sample workflow. Allows you to export program data from a third-party application into your Siebel application through the Siebel EAI Adapter. This workflow can also be used to move Loyalty data, such as Loyalty Promotion Rules, from the development to the production environment. |
LOY EAI Import Program |
Sample workflow. Allows you to import program data from a third-party application into your Siebel application through the Siebel EAI Adapter. This workflow can also be used to move Loyalty data, such as Loyalty Promotion Rules, from the development to the production environment. |
LOY eMember - Checkout Process |
Checks out order transactions in the Shopping Cart. |
LOY Engine - Create Member Process TEST |
Test process. Not used for normal operation. |
LOY Engine - Create Transactions Process TEST |
Creates the specified number of Accrual - Product transactions and randomly distributes them among the members. |
LOY Engine - Process Batch |
Invokes the Loyalty Processing Engine in batch mode in the Batch Server Component for processing. |
LOY Engine - Process Expired Accruals |
Processes an expired accrual on the realtime component. |
LOY Engine - Process Object |
Submits a component request to the realtime processing engine component to process the object. |
LOY Engine - Process Promotion Bucket |
Processes a bucket on the realtime component. |
LOY Engine - Process Tier |
Processes a tier on the realtime component. |
LOY Engine - Process Transaction |
Processes a transaction on the realtime component. |
LOY Engine - Start Engine |
Submits the required number of component requests to start the engine. The user must specify the number of processes and the processing threads per process. |
LOY Engine - Update Cache |
Updates the cache used by the Loyalty Engine without restarting the engine. |
LOY Member Enrollment Process |
Processes new member enrollments. |
LOY Modify Promotion Process |
Inactivates the promotion and makes it available for editing. |
LOY Optin Promotion Process |
Used by the eLoyalty customer application. Allows users to enroll in a promotion. |
LOY Optin Promotion Sub Process |
Used by the eLoyalty customer application. Allows users to enroll in a promotion. |
LOY Point Transfer Process |
Transfers points between members. |
LOY Return Points to Parent Point Block |
When the Status of a point block associated with a promotion is set to Consumed, returns the remaining points in that point block to the parent point block from which the points were originally reserved. To process any monetary refunds due from the return, the system tracks the returned value at the parent point block level. |
LOY Update Parent Point Block Reserved Points |
When the Status of a point block associated with a promotion is set to Approved, exclusively reserves the points allocated for the promotion in the parent point block. This prevents unlimited points promotions from consuming pre-allocated points from the parent point block. |
LOY Update Program Process |
Used by the Loyalty Engine to refresh the program cache. |
LOY User Registration Member Process |
Creates and registers a new member. |