Bookshelf Home | Contents | Index | PDF |
Siebel Order Management Guide Addendum for Industry Applications > Customer Asset-Based Ordering > Creating a Modify Order (End User)A customer working through the Web can modify a service item that is already provisioned. In this action, the user can change product attributes or a feature or component of the service item. NOTE: In Siebel eSales for Communications, Media and Energy, orders and services are the same thing. When you select Service Items under the Products & Services tab, you are accessing screens to work with existing orders. To modify an existing service item
|
Siebel Order Management Guide Addendum for Industry Applications | Copyright © 2009, Oracle and/or its affiliates. All rights reserved. Legal Notices. | |