Bookshelf Home | Contents | Index | PDF |
Siebel Order Management Guide Addendum for Industry Applications > Customer Asset-Based Ordering > Creating a Disconnect Order (End User)A customer working through the Web can disconnect a complete service item and all of its components. This action disconnects the parent product and all child products on lower levels of the hierarchy. You cannot disconnect a child product by itself. NOTE: In Siebel eSales for Communications, Media and Energy, orders and services are the same thing. When you select Service Items under the Products & Services tab, you are accessing screens to work with existing orders.
|
Siebel Order Management Guide Addendum for Industry Applications | Copyright © 2009, Oracle and/or its affiliates. All rights reserved. Legal Notices. | |