This chapter describes how employee end users of asset-based ordering for industry applications can use all the functionality described in the section about asset-based ordering in Siebel Order Management Guide. In addition, they can use the functionality described in this chapter.

This chapter includes the following topics:

• Concepts of Order Management for Industry Applications
• Updating Opportunities from Quotes in Industry Applications
• Comparing Prices with Competitor Prices
• Transferring Service to Another Location

NOTE:  The procedures in this chapter use the Customer Portal view as their starting point, because it is a central point for viewing information about an account. The Customer Portal view is part of the Order Processing module. If you have not licensed the Order Processing module, employee end users can start from one of the other screens that allow access to quotes and orders, such as the Quotes screen and Orders screen.