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Setting Up Skills and Competencies

In Siebel Professional Services Automation, a skill designates a general area of expertise such as Language, and a competency designates a more specific area of expertise within that skill, such as Spanish. During project resource management, you specify skills and competencies that are needed on the project team to help you assign appropriate people to project tasks. These skills and competencies must be defined ahead of time. For information about defining skills and associating them with employees, see Siebel Assignment Manager Administration Guide. For information about associating skills and competencies with project roles, see Associating Skills and Competencies with Team Workbook Roles.

Siebel Professional Services Automation Guide