Siebel Remote and Replication Manager Administration Guide > Administering Siebel Remote > Monitoring Siebel Remote Operations >

Monitoring Mobile Web Client Status

You can use views in the Administration - Siebel Remote screen to monitor the status and progress of Mobile Web Clients. This topic discusses the following views:

• Client Status View
• Client Diagnostics View
• Synchronization Sessions View
• Upload Statistics View
• Download Statistics View

Using the Client Status View

The Client Status view displays the current status of Mobile Web Clients, including:

• The last time each Mobile Web Client synchronized
• The product versions on each Mobile Web Client
• The last time each Mobile Web Client was extracted and initialized
• Free Disk (Bytes)

Siebel Remote updates the data in this screen at the start and end of each synchronization session. However, the data in this screen is not updated in the following two cases:

• During an initialization

  The Free Disk (Bytes) field will also be reset to zero during dbxtract.

• After applying changes to the client database, if those changes are applied after data transfers are complete

In both cases, the actions occur after the Mobile Web Client disconnects from the server. Therefore, the data in the status screen is not updated until the next synchronization session. At that time, users can check this information to help avoid running out of disk space on their laptops.

When using Siebel Anywhere, the following occurs: the Product Versions field is not populated until the Mobile Web Client upgrades to another version. Once the upgrade is complete, the Product Versions field is updated with the version information after the next synchronization session.

To use the Client Status view

1. From the application-level menu, choose Navigate > Site Map > Administration - Siebel Remote.
2. In the link bar, select Client Status.
3. In the Mobile Clients/Replication Servers list, select the Mobile Web Client that you want to monitor.

   The fields in the Siebel Remote Client Status form provide details about the status.

   Field	Description
   Extracted on Server
   Last Sessions	Time when the extract for this client was done
   Seconds	Time it takes to extract the client
   File name	First file name for the extracted records
   Rows extracted	Row count of extracted records
   Snapshot (Kbytes)	Total size in kilobytes for extracted records
   # of Files in File System	Number of files in file system for this client
   File System (Kbytes)	Size of files in file system, in kilobytes
   Max Transaction	Maximum transaction ID when this client was extracted
   Initialized on Client
   Last Session	Time when the local database initialization was done
   Seconds	Time it takes to initialize the local database
   Free Disk (Kbytes)	Free disk space available on the mobile client's laptop drive
   Database (Kbytes)	The size in kilobytes of the local database
   # of Files in File System	Number of files in local file system
   File System (Kbytes)	Total size in kilobytes of files in local file system
   Product Version	System information for the machine where local database resides
   Current status
   Last Session	Time of the last synchronization session
   Seconds	Duration of the last synchronization session
   Free Disk (Kbytes)	Free disk space available on the Mobile Web Client's laptop drive
   Database (Kbytes)	Current size of the local database
   # of Files in File System	Number of files in the local file system
   File System (Kbytes)	Current size in kilobytes of files in the local file system
   Total Sessions	Total number of times this client has synchronized so far
   Product Version	Current system information for the client machine

Using the Client Diagnostics View

The Client Status Diagnostics view provides data routing information about the processors, mobile clients, and regional nodes. Table 18 lists and describes the fields on the Siebel Remote Client Diagnostics form.

Using the Synchronization Sessions View

The Synchronization Sessions view displays information about every mobile user and each user's synchronization session for a given period of time. This can be accessed only by the Systems Administrator.

To use the Synchronization Sessions view

1. From the application-level menu, choose Navigate > Site Map > Administration - Siebel Remote.
2. In the link bar, select Synchronization Sessions.
3. In the Synchronization Period form, select the time frame for the period of time you are investigating.
4. In the Mobile Users list, select the Mobile Web Client that you want to examine.
5. In the Synchronization Sessions list, run a query using the appropriate values for the fields.

   See Table 19 for descriptions of the fields in this list.

Information displayed on the form and two list applets includes:

• Synchronization period with From and To fields. Required.
• Mobile users and the Application server for each.
• Synchronization session details.

Using the Upload Statistics View

The Upload Statistics view displays information about transactions and attachment files that are:

• Created on each Mobile Web Client
• Received on the server
• Applied to the server

To check that transactions are made to the server after the client synchronizes, use this screen to verify the last set of transactions sent from the client to the server, and the last transaction applied to the server.

To use the Upload Statistics view

1. From the application-level menu, choose Navigate > Site Map > Administration - Siebel Remote.
2. In the link bar, select Upload Statistics.
3. In the Mobile Clients/Replication Servers list, select the Mobile Web Client that you want to monitor.

Table 20 gives descriptions of the fields on the Siebel Remote Upload Statistics form. View the appropriate column on the form to see statistics for items created on the client, items received on the server, or items applied on the server.

Using the Download Statistics View

The Download Statistics view displays information about transactions and attachment files that are:

• Created on the server
• Received on the client
• Applied to the client

To use the Download Statistics view

1. From the application-level menu, choose Navigate > Site Map > Administration - Siebel Remote.
2. In the link bar, select Download Statistics.
3. In the Mobile Clients/Replication Servers list, select the Mobile Web Client that you want to monitor.

Table 21 describes the fields on the Siebel Remote Download Statistics form. View the appropriate column on the form to see statistics for items created on the server, items received on the client, or items applied on the client.