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Siebel Remote and Replication Manager Administration Guide > Setting Up Mobile Web Clients > Setting Synchronization Preferences > Providing Credentials to Synchronize the Local DatabaseIf synchronization authentication is enabled, credentials must be provided in order to synchronize. One possibility is for the Mobile Web Client user to manually enter credentials at each synchronization. Depending on the type of authentication that is used, a Mobile Web Client user may not be able to change the valid synchronization username and password from inside a Siebel application, although this can be done from outside the application. The local database password, however, can be changed by the Mobile Web Client user as described in Configuring the Mobile Web Client for Local Database Password Encryption. The following options are provided to allow the user to synchronize without having to manually enter credentials. Both of these features can be managed actively by the Mobile Web Client user, as documented in this topic. The features can also be managed passively. That is, whenever the user is prompted for credentials to synchronize, the dialog box includes fields to make any of the changes described in this section. The user is prompted to manually enter synchronization credentials if any of the following conditions apply:
Using the Local Database Credentials to SynchronizeThe Mobile Web Client user can opt to have the local database credentials submitted automatically as part of synchronization requests. This requires that the local database password be identical to the valid synchronization password. If synchronization uses the local database credentials and these credentials are the valid synchronization credentials, then the Mobile Web Client user is not prompted to enter credentials manually at synchronization. To use the local database credentials for synchronization
To discontinue using local database credentials for synchronization, clear the Use Local Credentials check box in the DB Synchronization form. For information about setting the authentication method for synchronization, see Selected Synchronization Manager Start-up Parameters. For information about changing the local database password, see Configuring the Mobile Web Client for Local Database Password Encryption. Remembering the Synchronization CredentialsThe Mobile Web Client user can opt for the Siebel application to remember the synchronization credentials. For example, it is useful to remember the synchronization credentials in a situation in which the Mobile Web Client user changes the local database password so that it differs from the valid synchronization password. Remembering the synchronization credentials is not available if the Mobile Web Client user sets synchronization to use the local database credentials. If synchronization credentials are remembered, then the Mobile Web Client user is not prompted for credentials to synchronize. If the synchronization password is not remembered, and the local database credentials are not used to synchronize, then the user will be prompted to manually enter credentials for each synchronization. The remembered synchronization password is stored in the local database with an added layer of 128-bit encryption. CAUTION: For TrickleSync to perform automatic synchronizations when the Mobile Web Client is connected to the server, the synchronization credentials must be remembered or the local database credentials must be used for synchronization. If neither of these settings is active, then the application will prompt for credentials for each synchronization. To remember synchronization credentials
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Siebel Remote and Replication Manager Administration Guide |