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Siebel Server Sync Guide > Administering Siebel Server Sync >
About SSSE Log Files
Log files for SSSE reside in the siebsrvr\log directory, along with log files for other Siebel software modules. The amount of information that is logged can be tuned by adjusting log level settings. By default, multiple log files are created. For information about how to tune log levels or to consolidate log files, see Modifying Log File Settings. In particular, the log file for the Exchange Connector records the following information, which can be useful during troubleshooting:
- Exchange Connector successfully establishing a connection to the Microsoft Exchange Server
- Exchange Connector processing domains for each user, including the number of records extracted for each domain for each user
- Exchange Connector detecting a conflict
Other useful information that can be logged includes the following:
- PIMSI Engine and PIMSI Dispatcher startup and shutdown information is captured in the log file whose name is of the form siebel.ComputerName.log, where ComputerName is the name of the computer where PIMSI Engine or PIMSI Dispatcher runs.
- Several statements are typically logged regarding the beginning and ending of each extract session. This information is captured in log files that have names of the forms PIMSIEngxxxxx.log and PIMSIDispatcherxxxxx.log.
For examples of SSSE log messages, see Table 23.
Table 23. Typical SSSE Log Messages
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Example of Log Message for Event |
User Extract Session Start |
PIMSIEngSvc PIMSIInformational 4 0 2004-10-14 20:55:14 BatchMgr: Starting extract for user PIMSI1120 |
Extract data from Exchange Start |
PIMSIEngSvc PIMSIInformational 4 0 2004-10-14 20:55:15 SBL-MBL-51026: Extracting Domain IPM.Contact for User PIMSI1120. |
Extract data from Exchange End |
PIMSIEngSvc PIMSIInformational 4 0 2004-10-14 20:55:30 Connector: CSSExchangeConnector::ExtractUser (): Extracted 1 records for user pimsi1120@pimsisiebel.com for domain IPM.Contact |
Extract data from Siebel Start |
PIMSIEngSvc PIMSIInformational 4 0 2004-10-14 20:55:51 SBL-MBL-51026: Extracting Domain PIMSI Intermediate Business Contact for User PIMSI1120. |
Extract data from Siebel End |
PIMSIEngSvc PIMSIInformational 4 0 2004-10-14 20:55:51 BatchMgr: Extracted 2 records for user PIMSI1120 for domain PIMSI Intermediate Business Contact |
Import an Exchange record to Siebel |
PIMSIEngSvc PIMSIDebug 5 0 2004-10-14 20:55:47 (ssuserinit.cpp (1002)) SBL-MBL-51027: Pushed row: RowID=7aac6063c0a8fd42806472a6ec618a0400000123a203 , User=pimsi1120@pimsisiebel.com, Domain=IPM.Contact. |
Export a Siebel record to Exchange |
PIMSIEngSvc PIMSIDebug 5 0 2004-10-14 20:55:55 (ssuserinit.cpp (4696)) SBL-MBL-51027: Pushed row: RowID=42-5AUWH , User=PIMSI1120, Domain=PIMSI Intermediate Business Contact. |
User Extract Session End |
PIMSIEngSvc PIMSIInformational 4 0 2004-10-14 20:55:57 SBL-MBL-51003: Successfully extracted domain All Domains for user PIMSI1120. |
For information on the SSSE error messages that can occur when a user's data is synchronized, see Synchronization Error Messages.
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