Security Guide for Siebel Business Applications > User Administration >
Managing Forgotten Passwords
If a user who has previously self-registered on a Siebel customer or partner application forgets his or her password, the user can get a new password by clicking the Forgot Your Password? link in the login dialog box.
NOTE: Forgot Your Password? is a default feature of Siebel customer and partner applications, but it is available only if you implement LDAP or ADSI security adapter authentication or database authentication. If you want to implement similar functionality in a Web SSO authentication environment, you are responsible for configuring the functionality in your external authentication application, in your user directory, and in your security adapter. Consult your third-party vendor documentation for more information about performing these tasks.