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Siebel Installation Guide for UNIX: Servers, Mobile Web Clients, Tools > Installing the Siebel Web Server Extension > Troubleshooting SWSE InstallationThis section provides suggestions for troubleshooting problems you may encounter when installing the SWSE. Problem: After installation, when launching the Siebel Web Client, a message appears, stating: Cause: Virtual directories were not installed or configured properly. Solution: Use the following procedure to resolve the problem.
Problem: Your Siebel application hangs or times out. Cause: Appropriate parameters are not available within the [default] section of the eapps.cfg file for the Siebel Business Application. Solution: Make sure that the defaults section of the eapps.cfg file contains valid username, Problem: Inability to access the Siebel Web Client. The browser status bar may display errors, such as Cause: The user running the SWSE plug-in does not have proper permissions to the SWSE_ROOT/public/lang directory. Solution: Stop the Web server. Make sure that the user running the Web server has read and write permission to the SWSE_ROOT directory and its subdirectories, including SWSE_ROOT/public/lang. Restart the Web server. |
Siebel Installation Guide for UNIX: Servers, Mobile Web Clients, Tools |